Jerri Chin-Smith

• Consistently achieved bonus through high customer satisfaction scores.
• Operated delivery vehicles to ensure safe and efficient merchandise transport.
• Managed time effectively while making multiple stops along designated routes.
• Selected high-quality products aligned with customer preferences and market trends.

• Collaborated with teachers to support the individual learning needs of students.
• Teach and enforce safety and behavior regulations during aftercare hours.
• Assisted 25+ students with homework to improve academic understanding.
• Teach, develop, and engage in activities that develop physical, social, and academic skills.
• Communicated with parents regarding student performance and progress.
• Facilitated diverse activities tailored for multiple age groups.

• Advocated for children and youth rights within the welfare system through public speaking, traveling to other states, and engagements.
• Developed grant proposals that aligned with organizational missions and funding priorities.
• Identified and secured new funding sources, including corporate, private, and government grants.
• Planned ongoing team meetings to share essential information with donors, supporters, and staff while securing sponsorship for S.U.N. team activities.

• Conduct interviews with families.
• Facilitated protective orders when necessary to provide a secure environment for the child and family.
• Conducted background checks on all individuals associated with a case file.
• Provided crisis intervention services for families in need of assistance due to child protection issues.
• Prepared court documents, including affidavits, petitions, motions, and subpoenas.
• Maintained detailed records of all activities related to each case file, including interviews, visits, and reports.
• Collaborated with law enforcement agencies to ensure the safety of children in high-risk situations.

• Provided daily, fast-paced support for the Director and 20+ staff, ensuring efficient operations with excellent customer satisfaction.
• Guided students and parents in accessing financial resources and opportunities.
• Maintained comprehensive records for payroll, benefits, and vacation time.
• Managed scheduling for meetings, conferences, and events across campus units.
• Handled accounts payable and receivable tasks such as invoicing clients.
• Managed supply inventory and purchased office supplies when running low.
• Greeted visitors and answered phone calls to provide assistance and general information.

• Processed large volumes of data remotely with precision and efficiency.

Guided students in academic planning and course selection to enhance educational outcomes.

• Coordinated workshops focused on developing essential career readiness skills.
• Assisted students in navigating university resources and support services effectively.
• Utilized software applications, including Microsoft Excel, Banner, and PowerPoint.
• Answered incoming and outbound calls, directing inquiries promptly to appropriate departments.

• Recruitment, Call Center, data entry, and maintaining students attracted to the college.
• Assist students navigate school resources available to help with academic.
• Support, Motivate, Counselor, advocate, set goals to developed career path.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Prep, cook, and service with coaching employees with skills and developing.
• Inventory, stocking, assembling, and driver.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.