Jerrica Cummings
Savannah,GA
Summary
Proactive health aide known for delivering compassionate care and emotional support. Adept at time management and advocating for patient needs, contributing to comprehensive care solutions and positive team dynamics.
Overview
15
15
years of professional experience
Work History
Health Aide
Georgia Regional Hospital
Savannah, GA
01.2022 - Current
- Monitored vital signs and reported changes in condition to medical staff, ensuring timely interventions.
- Monitored vital signs, documenting changes to support medical staff.
- Coordinated with multidisciplinary teams to enhance patient care quality.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Implemented care plans under supervision, adapting to individual patient needs.
- Assisted in daily living activities, ensuring patient comfort and safety.
- Enhanced patient comfort through attentive and compassionate care.
- Escorted patients to medical appointments and hospital visits, ensuring their safety and comfort.
- Enabled patients to stay in homes by monitoring and recording patient condition, providing support and personal services and teaching families.
- Supported physical therapy goals by assisting patients with prescribed exercises and mobility training.
- Educated patients and families on health management strategies for improved outcomes.
- Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
- Advocated for patient needs during team meetings, contributing to comprehensive care solutions.
- Trained new health aides on best practices and hospital protocols for efficiency.
- Contributed to a positive work atmosphere through effective teamwork, communication, and collaboration with colleagues.
- Actively engaged patients in social activities for improved mental health.
- Provided in-home care for elderly and disabled patients, assisting with daily living activities and personal care.
- Participated in ongoing professional development opportunities, keeping skills current in a rapidly changing healthcare environment.
Phlebotomist Technician
Elite Screening
Statesboro, GA
01.2019 - 01.2022
- Performed venipunctures and capillary draws with precision and care to ensure patient comfort.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Improved patient experience through compassionate care and effective communication during blood draw procedures.
- Established quality control measures to ensure accurate lab results and minimize errors in specimen processing.
- Collaborated with healthcare teams to coordinate patient appointments and streamline blood draw processes.
- Reviewed feedback from patients and staff to pinpoint areas for improvement in phlebotomy services.
- Developed training materials for new hires, focusing on safety protocols, equipment usage, and customer service skills.
- Implemented quality control measures to enhance accuracy in lab results and reduce errors in specimen processing.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Phlebotomist Technician
Lab24
Savannah, GA
01.2016 - 01.2019
- Collected blood samples using venipuncture and capillary techniques to ensure accurate testing results.
- Educated patients on procedures to alleviate concerns and enhance experience during sample collection.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Engaged with patients to gather essential information for lab records. to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Utilized compassionate communication to ease patient anxiety during blood draws. through compassionate communication and expert venipuncture techniques.
- Developed patient tracking systems to improve follow-up processes for specimen retrieval and testing outcomes.
- Collaborated with healthcare professionals to streamline specimen processing workflows for increased efficiency.
- Trained new staff on phlebotomy techniques and safety protocols to build a knowledgeable team.
- Developed patient tracking systems to enhance follow-up processes for specimen retrieval and testing outcomes.
- Trained new staff on phlebotomy techniques and safety protocols, fostering a knowledgeable team environment.
- Prepared and dispatched specimens to central lab daily for testing. specimens to central lab daily.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Uphold HIPAA compliance through careful management of confidential patient records and lab results.
Cashier
Walmart
Hinesville, GA
01.2016 - 03.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed efficient cash register operations.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Addressed customer complaints professionally, leading to increased satisfaction levels.
- Implemented process improvements to enhance checkout efficiency and reduce customer wait times.
- Trained new associates on cash handling and customer service techniques to ensure consistent service quality.
- Trained new associates on cash handling procedures and customer service best practices.
- Implemented process improvements that reduced checkout wait times for customers.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Oversaw daily cash register functions, ensuring smooth and accurate transactions.
- Created memorable shopping experiences that fostered customer loyalty and retention.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Certified Nursing Assistant
Mountain View Care Center
Colorado Springs, CO
01.2012 - 01.2016
- Provided direct patient care, assisting with daily living activities and mobility support.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Developed individualized care plans tailored to patient needs and preferences, enhancing personalized care.
- Trained new nursing assistants on best practices for patient handling and safety protocols, ensuring compliance and high-quality care.
- Monitored vital signs, accurately documenting changes in patient conditions for nursing staff review.
- Led quality improvement initiatives that increased resident satisfaction and improved care outcomes.
- Implemented infection control measures, enhancing hygiene standards within the facility.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored and recorded patient vitals including temperature and blood pressure. such as temperature, blood pressure, and blood sugar levels.
- Trained new nursing assistants on best practices for patient handling and safety protocols.
- Led quality improvement initiatives focused on enhancing resident satisfaction and care outcomes.
- Mentored junior staff, fostering professional development and adherence to regulatory compliance standards.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Medical Assistant -
Savannah Technical College
Savannah, GAHigh School Diploma -
HVJenkins
Savannah, GAPhlebotomy Technical -
Savannah Technical College
Savannah, GACNA -
Brunswick Job Corp Center
Brunswick, GASkills
- Vital signs monitoring
- Patient care
- Daily living assistance
- Bathing assistance
- Oral care assistance
- Nutrition support
- Mobility training
- Collaboration
- Attention to detail
- Time management
- Problem-solving
- Emotional support
Extracurricular Activities
[Activity], [Student Organization or Club Name], Member
Timeline
Health Aide
Georgia Regional Hospital
01.2022 - Current
Phlebotomist Technician
Elite Screening
01.2019 - 01.2022
Phlebotomist Technician
Lab24
01.2016 - 01.2019
Cashier
Walmart
01.2016 - 03.2018
Certified Nursing Assistant
Mountain View Care Center
01.2012 - 01.2016
Medical Assistant -
Savannah Technical College
High School Diploma -
HVJenkins
Phlebotomy Technical -
Savannah Technical College
CNA -
Brunswick Job Corp Center