Dynamic and detail-oriented professional with extensive experience at Cardiovascular Associates, excelling in data entry and document management. Proven ability to enhance office efficiency and client satisfaction through exceptional communication and organizational skills. Recognized for maintaining confidentiality and accuracy while managing high-volume tasks in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clerical Assistant
BB Comer Elementary
08.2023 - Current
Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Responded to inquiries from callers seeking information.
Composed sensitive, confidential reports and documentation.
Provided clerical support to company employees by copying, faxing, and filing documents.
Office Coordinator
Cardiovascular Associates
04.2014 - 05.2018
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Tracked records, filed documents, and maintained communication between clients to manage office activities.
Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
Bank Teller
SouthFirst Bank
11.2013 - 04.2014
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
CNA
Coosa Valley Medical Center
10.2012 - 01.2013
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Registered Nurse, Pediatric Intensive Care Unit at University Of Chicago Comer Children's HospitalRegistered Nurse, Pediatric Intensive Care Unit at University Of Chicago Comer Children's Hospital