Jerrica Savage
Zanesville,OH
Summary
Fast-thinking Emergency Medical Technician with 10+years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care. Focused professional skilled in stabilizing and assessing patients in emergency situations. Adept in utilizing medical equipment and instruments to diagnose and treat patients. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Asst Store Manager
Verizon Wireless
06.2019 - Current
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Multi-skilled Technician
Genesis Healthcare System
04.2015 - Current
- Contributed to a positive work environment by providing mentorship and support to new MSTs entering the field.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Utilized oxygen tanks, EKG and perform various medical procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Wax Specialist
European Wax Center
08.2024 - Current
- Advised clients on proper home-care regimens.
- Utilized time management skills to accommodate walk-in clients when possible without disrupting scheduled appointments.
- Fostered a comfortable atmosphere for clients by engaging in friendly conversation while respecting personal boundaries.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Maintained clean and sanitary workspace.
- Performed skin assessments to determine appropriate products and wax types for individual client needs.
- Used social media platforms to promote salon and services.
Education
Certification (5 of Them) - Multi-skilled Tech
Mid-East CTC, Adult Education
Zanesville, OH03.2019
Certification - Cosmetology
Valley Beauty School
Zanesville, OH05.2015
High School Diploma -
Zanesville High School
Zanesville, OH05.2004
Skills
- Vital signs monitoring
- Basic Life Support
- Fluent in Spanish and English
- Direct Patient Care
- Proficient in Microsoft Office
- CPR and First Aid
- Critical decision-making skills
- Cardiac monitoring
- Problem-solving abilities
- Time Management
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Active Listening
- AED
Certification
CPR Certification
Phlebotomy Certification
EKG Certification
Personal Care Technical Certification
Medical Terminology Certification
Cosmetology License
Timeline
Wax Specialist
European Wax Center
08.2024 - Current
Asst Store Manager
Verizon Wireless
06.2019 - Current
Multi-skilled Technician
Genesis Healthcare System
04.2015 - Current
Certification (5 of Them) - Multi-skilled Tech
Mid-East CTC, Adult Education
Certification - Cosmetology
Valley Beauty School
High School Diploma -
Zanesville High School