Jerrica Springer
Shawnee,KS
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
The University Of Kansas Health System
12.2019 - Current
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
Home Health Aide
Midwest Healthcare Services
12.2017 - 11.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Clerk
Hy-Vee
10.2018 - 05.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Shift Leader
Sonic
05.2015 - 08.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Education
No Degree -
Fort Scott Community College
Fort Scott, KSNo Degree -
Johnson County Community College
Overland Park, KSNo Degree - Nursing, Gen Eds
Graceland University
Lamoni12.2024
High School Diploma -
Osawatomie High School
Osawatomie, KS12.2017
Skills
- Case Management
- Verbal and Written Communication
- Healthcare Operations
- Interdisciplinary Care
- Daily Workflows
- Account Management
- Sales Expertise
- Handling Payments
- Quality Management
- Product Knowledge
Accomplishments
- Awarded a Daisy in 2021 (part of the COVID Safety team UKHS)
- Awarded the Exceptional Employee of The Year bonus 2023, UKHS
Certification
- CNA - Certified Nursing Assistant
Timeline
Patient Care Assistant
The University Of Kansas Health System
12.2019 - Current
Clerk
Hy-Vee
10.2018 - 05.2019
Home Health Aide
Midwest Healthcare Services
12.2017 - 11.2019
Shift Leader
Sonic
05.2015 - 08.2018
No Degree -
Fort Scott Community College
No Degree -
Johnson County Community College
No Degree - Nursing, Gen Eds
Graceland University
High School Diploma -
Osawatomie High School
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