Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jerrica C. Jackson

Memphis,TN

Summary

Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

St. Francis Medical Group
03.2022 - 08.2025


  • Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
  • Responsible for the collection and processing of urine drug screens
  • Performs a wide range of administrative duties to include referral processing,
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed medical records management, including filing, organizing and scanning documents.



Patient Care Assistant

Regional One Health
08.2021 - 02.2022
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Coached patients and caregivers on treatment processes, hospital policies, medication hazards, specific diets and doctor advice.
  • Assisted with activities of daily living such as baths, oral hygiene, bladder scans, glucometer tests, and oral feeding performed to satisfaction of patient and professional staff, and charted as appropriate.
  • Assembled admissions pages and added new pages to patients' charts.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Gathered medical information, weight and height measurements and vital signs.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Responded to in-person and telephone requests for information to support office staff.
  • Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
  • Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.

Medical Assistant

Family First
09.2020 - 01.2021
  • Monitored and recorded an average of 40 patients per day (e.g. obtained patients' vital signs by visual and auditory measures, triaged and assessed their medical condition and prepared them for medical treatment by physicians and nurses).
  • Electronically ordered lab, x-ray, and medical supplies as directed.
  • Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
  • Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
  • Assisted front office staff in scheduling appointments, verifying insurance information, processing prescription requests, and checking in/out 40+ patients daily.
  • Called in all prescriptions, ordered all office supplies, and made all patient call backs regarding their test results.

Education

Associate of Science -

Concorde Career College
01.2020

High School Diploma -

Melrose High School
03.2019

Associate of Science - Nursing

Southwest Tennessee Community College
Memphis, TN
05-2029

Skills

  • Direct Patient Care
  • Medical terminology
  • Data entry
  • Patient scheduling
  • Phlebotomy

Certification

  • NRCMA - Nationally Registered Certified Medical Assistant
  • CPR - Cardiopulmonary Resuscitation

Timeline

Medical Assistant

St. Francis Medical Group
03.2022 - 08.2025

Patient Care Assistant

Regional One Health
08.2021 - 02.2022

Medical Assistant

Family First
09.2020 - 01.2021

High School Diploma -

Melrose High School

Associate of Science -

Concorde Career College

Associate of Science - Nursing

Southwest Tennessee Community College

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