Jerrick Pemberton
Raleigh,NC
Summary
Experienced with managing field operations, ensuring project timelines, and optimizing resource allocation. Utilizes strategic planning and team leadership to drive project success. Track record of effective problem-solving and maintaining high standards in dynamic environments.
Overview
9
9
years of professional experience
Work History
Field Manager
Greenrise Technologies
10.2023 - Current
- Fostered strong relationships with clients to ensure satisfaction and address concerns promptly.
- Performed quality control inspections on phases of field operations.
- Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
- Led field operations to ensure project milestones were met efficiently.
- Coordinated with cross-functional teams to optimize resource allocation and workflow management.
- Mentored junior staff, enhancing team performance through training and support initiatives.
- Trained and mentored team members to enhance skills and operational efficiency.
Landscaper
McMillan Group
01.2023 - 10.2023
- Operated landscaping equipment to maintain grounds and enhance aesthetic appeal.
- Executed planting, pruning, and fertilization tasks to promote healthy plant growth.
- Collaborated with team members to complete landscape projects efficiently and effectively.
- Trained new staff on safety protocols and proper use of tools and equipment.
- Managed inventory of plants and materials, ensuring timely availability for projects.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cart Attendant
Headingham Golf
01.2023 - 10.2023
- Oversaw cart organization and maintenance, ensuring equipment availability for customer use.
- Assisted customers with loading and unloading golf clubs, enhancing overall service experience.
- Monitored course conditions to optimize cart usage and prevent equipment damage.
- Trained new attendants on safety protocols and efficient cart management practices.
- Maintained cleanliness and functionality of carts, contributing to a professional appearance of the facility.
Supervisor
Lifetime Athletic Club
08.2017 - 11.2021
- Led team of fitness professionals to enhance member engagement and retention strategies.
- Streamlined daily operations, improving workflow efficiency and service delivery standards.
- Developed training programs for staff, fostering a culture of continuous improvement and skill enhancement.
- Implemented performance metrics to assess staff productivity and drive operational excellence.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma -
Mary E Phillips
Raleigh, NC06-2015
Skills
- Project coordination
- Field operations
- Crew management
- Inventory management
- SOP implementation
- Worker scheduling
- Customer service
- Team leadership
- Administration and reporting
Timeline
Field Manager
Greenrise Technologies
10.2023 - Current
Landscaper
McMillan Group
01.2023 - 10.2023
Cart Attendant
Headingham Golf
01.2023 - 10.2023
Supervisor
Lifetime Athletic Club
08.2017 - 11.2021
High School Diploma -
Mary E Phillips