Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrin James

Cincinnati,OH

Summary

Seeking a challenging career opportunity, working for a successful company where my strong desire to learn, my creativity, motivation, and drive to succeed can be utilized. Hardworking, organized, proactive and punctual with team-oriented mentality.

Overview

9
9
years of professional experience

Work History

2nd Shift Supervisor

Glenny Glass
Cincinnati, OH
02.2025 - Current
  • Monitored employee performance, attendance, and productivity to ensure daily goals were met.
  • Maintained accurate records of inventory counts, production output, and quality control metrics.
  • Performed regular inspections of machinery, tools, materials, and supplies to identify potential problems before they occur.
  • Identified opportunities for cost savings through improved utilization of resources during second shift operations.
  • Ensured compliance with all safety regulations and policies during 2nd shift operations.
  • Provided guidance and direction to 2nd shift staff in order to maximize efficiency.
  • Conducted weekly meetings with 2nd shift staff to review processes and procedures.
  • Maintained a safe working environment by enforcing safety regulations and procedures.
  • Assisted in training new employees on proper operation of equipment and processes.

Branch Manager

Southern National LLC
Raleigh, NC
05.2023 - 02.2025
  • Directed daily operations of the branch, including customer service, sales, and marketing activities.
  • Managed staff scheduling, hiring, and training processes.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored the financial performance of the branch on a monthly basis.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Analyzed data to identify trends related to products, services, customers, and markets served by the branch.
  • Maintained up-to-date knowledge of industry trends, the competitive landscape, and the regulatory environment.
  • Created reports summarizing operational performance metrics for senior management review.
  • Provided feedback on employee performance evaluations conducted by supervisors.
  • Managed and inspired team members to perform to their full potential, driving branch profitability.
  • Planned work schedules to maintain adequate staffing levels.
  • Disciplined employees encourage compliance with company policies and procedures.
  • Supported the outside sales force in servicing and obtaining new business.
  • Increased efficiency and drove branch revenue by optimizing daily operations.

Plant Technician/Shift Leader

Procter & Gamble Co
Greensboro, NC
03.2019 - 05.2023
  • Operated computerized systems to track different lines and make proactive adjustments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Delegated tasks to employees and monitored activities and task completion.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Upheld company standards and compliance requirements for operations.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Evaluated employee performance, delivering individualized feedback and praise.

Head of Production

Press Glass
Stoneville, NC
06.2016 - 03.2019
  • Assisted in all areas of manufacturing, safety, inventory control and process implementation.
  • Set clear priorities and production quality standards.
  • Established and updated production schedules to meet changing demands.
  • Designed and implemented project workflows for copy-editing, editorial and design department, including adjusting deadlines to meet project changes.
  • Revamped positions and workflow based on individual abilities and production targets.
  • Planned and delegated work efficiently to meet daily, weekly, project or production goals.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Assigned individual work assignments and reviewed jobs to ensure work was accomplished in a safe and efficient manner.
  • Maintained work environments safe and efficient at all times.
  • Maintained material inventories to ensure that production schedules were met.
  • Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Drove team performance through effective training, coaching and motivating of line employees.
  • Organized, scheduled and assigned production work.
  • Troubleshooted problems with equipment, devices or products.

Education

Martin Luther King Jr. High School
Riverside, CA
2015

Skills

  • dependable
  • adaptable
  • innovative
  • creative
  • Coaching and mentoring
  • Relationship building and management
  • Work prioritization
  • Sales development
  • Sales strategy
  • Customer acquisition
  • Relationship building

Timeline

2nd Shift Supervisor

Glenny Glass
02.2025 - Current

Branch Manager

Southern National LLC
05.2023 - 02.2025

Plant Technician/Shift Leader

Procter & Gamble Co
03.2019 - 05.2023

Head of Production

Press Glass
06.2016 - 03.2019

Martin Luther King Jr. High School

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