Jerrod Gaston
Joliet,IL
Summary
Dynamic and results-driven professional with experience at DHL and a strong background in logistics and IT support. Proficient in CompTIA A+ and skilled in enhancing operational efficiency through effective communication and teamwork. Proven ability to maintain safety standards while achieving high levels of accuracy in inventory management and technical troubleshooting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Forklift Operator
DHL (Scotts Facility)
09.2025 - Current
- Operated forklifts to transport goods efficiently within warehouse environment.
- Conducted routine safety checks on equipment to maintain compliance with safety standards.
- Loaded and unloaded materials from trucks, ensuring accurate placement in designated areas.
- Maintained accurate records of daily operations, including shipping logs and equipment usage reports.
Computer Technician
Geek Squad - Best Buy
08.2024 - 09.2025
- Diagnosed and repaired hardware and software issues for diverse computer systems.
- Provided technical support to customers via phone, chat, and in-store consultations.
- Installed, configured, and optimized operating systems and applications for clients.
- Educated customers on proper device usage and maintenance best practices.
Forklift Driver
DHL (Mars Facility)
12.2023 - 08.2024
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted daily safety inspections of equipment to ensure compliance with operational standards.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
Pharmacy Technician
Basenger’s Pharmacy
11.2022 - 12.2023
- Supervised daily medication dispensing and ensured accuracy in prescription fulfillment.
- Trained new pharmacy technicians on operational procedures and best practices.
- Implemented inventory control measures to minimize waste and enhance stock management.
- Collaborated with pharmacists to optimize patient care through effective medication management.
Medical Transportation Driver
Redemption Transportation
02.2021 - 11.2022
- Ensured timely and safe transport of patients to medical appointments.
- Conducted thorough vehicle inspections to maintain safety standards.
- Assisted patients with boarding and disembarking, ensuring comfort and security.
- Maintained accurate records of trips, adhering to compliance regulations.
Driver / Yard Support
BNSF Railway
09.2019 - 01.2021
- Driving vehicles off of freight trains and parking them safely.
- Conducted pre-trip inspections to ensure operational readiness and compliance.
- Managed locomotive controls for efficient cargo transport across designated routes.
- Communicated with dispatch regarding schedule changes and route adjustments.
- Assisted in training new drivers on standard operating procedures and safety measures.
Janitor / Facilities Maintenance
Magid Glove & Safety
03.2018 - 09.2019
- Maintained cleanliness and sanitation of facilities, ensuring compliance with safety standards.
- Operated cleaning equipment effectively, including floor scrubbers and vacuums.
- Performed routine inspections of premises to identify maintenance needs and hazards.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Responded promptly to cleaning requests from staff, maintaining high service standards.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT11-2025
- Computer Engineering
Southern Illinois University, Edwardsville
Edwardsville, IL05-2016
High School Diploma -
Joliet Catholic Academy
Joliet, IL05-2016
Skills
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Operating system expertise
- Programming
- Software installation
- Help desk support
- Hardware installation
- Customer service
- Device configuration
- Printers and peripherals installation
- Technical support
- Patient confidentiality
- Prescription filling
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- CompTIA IT Operations Specialist
- Comp TIA Secure Infrastructure Specialist
- AWS Certified Cloud Practitioner
- Linux Essentials Certificate
- ITIL Certificate
Timeline
Forklift Operator
DHL (Scotts Facility)
09.2025 - Current
Computer Technician
Geek Squad - Best Buy
08.2024 - 09.2025
Forklift Driver
DHL (Mars Facility)
12.2023 - 08.2024
Pharmacy Technician
Basenger’s Pharmacy
11.2022 - 12.2023
Medical Transportation Driver
Redemption Transportation
02.2021 - 11.2022
Driver / Yard Support
BNSF Railway
09.2019 - 01.2021
Janitor / Facilities Maintenance
Magid Glove & Safety
03.2018 - 09.2019
Bachelor of Science - Information Technology
Western Governors University
- Computer Engineering
Southern Illinois University, Edwardsville
High School Diploma -
Joliet Catholic Academy