Jerrod Marxmiller

Addressed customer complaints by delivering prompt and effective solutions.

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

• Oversaw daily operations of both new con and retro install teams to confirm they are laid out properly with correct information, materials, and equipment to properly execute their duties.
• Trained and mentored team members on systems and best practices for operational success.
• Performed technical diagnostics and repairs of HVAC equipment as well as confirming other technicians were supplied with the proper tools, information, and Parts needed for success.