Jerrold Hardwrick
Group Lead/Supervisor
Foreman,AR
Summary
Production Group Leader directing daily production operations with attention to safety and quality standards. Mentors team members, strengthens onboarding through training programs, and streamlines workflows to improve efficiency and reduce downtime. Leads a collaborative floor environment while keeping production moving smoothly.
Overview
18
18
years of professional experience
Work History
Production Group Leader
Sterno LLC
Texarkana, TX
07.2025 - Current
- Streamlined production processes, resulting in increased efficiency and reduced downtime.
- Mentored team members to develop skills and promote collaboration.
- Streamlined production processes to enhance efficiency and minimize downtime.
- Implemented training programs for new employees to improve onboarding and boost retention.
Heavy Explosive Machine Operator
Day & Zimmerman
Texarkana, TX
03.2025 - 07.2025
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Trained new employees on machine operation, ensuring compliance with company standards and safety guidelines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Collaborated with team members to enhance production processes and achieve project goals.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machine settings closely and made adjustments to enhance product quality.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
Operations Manager/Co-Owner
New Haven Behavioral Health Services
Albuquerque, NM
05.2021 - 05.2024
- Oversaw daily business operations to ensure smooth functioning and customer satisfaction.
- Engaged with customers to identify needs and recommend tailored solutions.
- Trained and inspired employees to effectively execute daily business tasks.
- Trained and motivated employees to perform daily business functions.
- Assisted in recruiting, hiring and training of team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Operations Agent
Southwest Airlines
Dallas, TX
03.2018 - 08.2021
- Calculated aircraft weight and balance, performance, and fuel requirements to ensure safe operations
- Directed ground crews in loading aircraft cargo and baggage to optimize turnaround time
- Maintain ground security and assure operations follow security procedures along with communicating information and instructions verbally or via radio equipment
- Monitor inbound connections and communicate any irregular operations with the Coordinators in the local Command Center
- Work directly with the Captain and Crew to ensure the safety of the passengers and aircraft.
- Calculate the aircraft weight and balance, performance and fuel requirements
Business Development/Solutions Leader
Texas Workforce Solutions Greater Dallas
01.2009 - 01.2016
- Develop and manage employer accounts
- Supported employers in recruiting, screening, and referring qualified applicants to address immediate business needs
- Analyzes employment needs of assigned industry cluster.
- Develops technical expertise and knowledge of assigned industry cluster
- Coordinated general and industry-specific hiring events and large community job fairs to enhance recruitment efforts
- Coordinates general and industry specific hiring events and large community job fairs
- Enters comprehensive job orders connected to business service accounts
- Coordinates rapid response services
- Analyzed employment needs of assigned industry cluster to inform targeted recruitment strategies
Education
MBA - Business Administration And Management
American InterContinental University
AtlantaBachelor of Arts - Business Management/Project Management
American InterContinental University
Atlanta, GASkills
Safety protocols
Time management
Microsoft Office Suite
Production workflow management
Process improvement
Team leadership
Training coordination
Quality control
Inventory control
Shift scheduling
Accomplishments
- Consistently met or exceeded monthly sales objectives
- 20 years of sales experience in the telecommunication industry
- Ensured that all objectives were accomplished in accordance with outlined priorities
- Analyzed results of operations to discover more efficient ways to utilize resources
- Delegated responsibilities and designed time schedules
- Prepared weekly project status reports for management
- Facilitated weekly onsite meetings with operational team and executive management to discuss sales strategies.
- Developed marketing tools for employers to use TWC (Texas Workforce Commission) services
Civic Activities
- Community Missionary Baptist Church of Desoto, Desoto, TX
- Associate Pastor, August 2004 - 2014
- Nursing Home Ministry, April 2005 -2014
- Greater Days of Service Co-Chair, June 2008
Education Training
- Loyola University
- Robert Morris College
- Ongoing professional training includes: Effective Communication Workshops; Presentation Skills Development; Public Speaking Workshops; Problem-solving training; Leadership and Development Training; Time Management; and Organizational Skills training.
- Licensed claims and all lines property adjuster.
Timeline
Production Group Leader
Sterno LLC
07.2025 - Current
Heavy Explosive Machine Operator
Day & Zimmerman
03.2025 - 07.2025
Operations Manager/Co-Owner
New Haven Behavioral Health Services
05.2021 - 05.2024
Operations Agent
Southwest Airlines
03.2018 - 08.2021
Business Development/Solutions Leader
Texas Workforce Solutions Greater Dallas
01.2009 - 01.2016
Bachelor of Arts - Business Management/Project Management
American InterContinental University
MBA - Business Administration And Management
American InterContinental University