Jerron McCiskill
Las Vegas,NV
Summary
Skilled community relations professional with a strong background in fostering connections and facilitating communication between diverse groups. Proven track record of driving impactful community initiatives and programs. Expertise in collaboration, conflict resolution, and public outreach. Known for adaptive problem-solving and results-driven approach.
Overview
14
14
years of professional experience
Work History
Community Liaison
Las Vegas Aces
01.2023 - Current
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
- Coordinated volunteer recruitment efforts to support various programs within the organization.
- Strengthened community partnerships by organizing and attending collaborative events.
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Developed and implemented strategies to address community concerns, resulting in increased trust and satisfaction.
- Enhanced public relations for the organization through effective communication with diverse groups and stakeholders.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Increased awareness of available programs and services through targeted outreach efforts, leading to higher participation rates.
Courier
Federal Express
01.2021 - 01.2023
- Operates company vehicles and provide courteous and efficient delivery and pick up of packages;
- To check shipments for conformance to FedEx features of service;
- Provides coverage for all assigned routes within the station's service area;
- Provides related customer service functions
- Performs other duties as assigned
- Ability to lift 50 lbs
- Ability to maneuver packages of any weight above 50 lbs with appropriate equipment and/or assistance from another person
- Good human relations and verbal communication skills
- Thorough knowledge of the station's service area preferred
- Demonstrated skills in adaptability, dependability, and excellent courier methods
Bus Maintenance
City of Tallahassee
01.2017 - 01.2021
- Inspected, diagnosing and repairing mechanical and electrical issues on buses
- Performed preventative maintenance tasks such as oil changes and tire rotations
- Kept detailed records of maintenance and repairs performed on each bus
- Ordered and maintaining inventory of necessary parts and supplies
- Operated various hand and power tools to perform repairs
- Performed routine maintenance on fleet vehicles
- Diagnosed and repairing fuel system, cooling system, steering, suspension, and brake systems
- Inspected and diagnosing bus systems and components, such as brakes, steering, and air conditioning
- Performed repairs and replacements on bus parts, such as engines, transmissions, brakes, and other mechanical parts
Store Manager
Metro PCS
01.2015 - 01.2017
- Building a positive, customer and goal-oriented environment
- Interview, hire, schedule, and supervise a team of Metro by T-Mobile Wireless Sales Associates
- Met personal and team key performance indicators each month
- Coach/mentored a team every day so they can provide an exceptional customer experience each time
- Certified store operated under the specific guidelines of both Metro by T-Mobile and Nextar Telecom
- Certified all promotional role outs, inventory procedures or other duties and tasks assigned by Nextar Telecom leadership is executed timely and correctly
- Set an example of personal and professional conduct for employees and others
Fashion Consultant
Men's Wearhouse
01.2014 - 01.2016
- Demonstrated accountability for maintaining a friendly and approachable demeanor, ensuring punctuality, and focusing on exceptional customer service
- Proven ability to enhance client retention and drive sales growth by engaging with customers and influencing positive purchasing decisions
- Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued
- Supports a culture of learning and development, ensuring training tools are leveraged
- Serves as a role model to all store team members and provide enthusiastic motivational leadership
- Assists in creating a steady pipeline of external talent through recruitment
- Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives
Logistics and Inventory Manager
Rooms To Go
01.2011 - 01.2016
- Overseeing a team of inventory or warehouse employees
- Managing inventory tracking systems
- Evaluating deliveries, shipments, and stock levels to improve inventory control procedures
- Analyzing daily product and supply levels to anticipate inventory problems and shortages
- Managing budgets
- Selecting carriers for transportation and negotiating rates and contracts
- Responding to and resolving complaints and problems
- Keeping up-to-date on shipping carriers, routes, and rates
- Planning and managing logistics, warehouse, transportation, and customer services
- Coordinating the full order cycle
Education
Associate of Science - Therapeutic Restoration
Fort Scott Community College
Fort Scott, KS04.2006
Skills
- Community resource knowledge
- Community safety initiatives
- Public speaking events
- Assignment management
- Informational materials
- Resource advocacy
- Administration and management
- Leadership skills
- Problem-solving abilities
- Public outreach
- Multitasking Abilities
- Reliability
Timeline
Community Liaison
Las Vegas Aces
01.2023 - Current
Courier
Federal Express
01.2021 - 01.2023
Bus Maintenance
City of Tallahassee
01.2017 - 01.2021
Store Manager
Metro PCS
01.2015 - 01.2017
Fashion Consultant
Men's Wearhouse
01.2014 - 01.2016
Logistics and Inventory Manager
Rooms To Go
01.2011 - 01.2016
Associate of Science - Therapeutic Restoration
Fort Scott Community College
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