Alison Boyle
Duck Hill,MS
Summary
Dynamic Community Liaison with a proven track record at Adoration Hospice, specializing in effective communication and program coordination. Excelled in building community partnerships and enhancing outreach programs, achieving a significant increase in community engagement. Skilled in Microsoft Office and adept at fostering relationships, I bring a wealth of experience in driving impactful community initiatives.
Overview
6
6
years of professional experience
Work History
Community Liaison
Adoration Hospice
Grenada, MS
12.2019 - Current
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Assisted individuals with navigating health care systems, appointments and classes.
- Created reports detailing outcomes of projects and programs within the local area.
- Attended conferences, seminars, and other professional development opportunities as needed.
- Provided support during emergency response operations when needed.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Organized and coordinated public meetings, forums, and events.
- Established relationships with management, local leaders and community members to achieve program objectives.
- Coordinated volunteers who assist with special projects or events sponsored by the organization.
- Collaborated with other departments to ensure effective implementation of initiatives.
- Created content for newsletters, press releases, and other publications related to community programs.
- Facilitated workshops and trainings on a variety of topics for diverse audiences.
- Provided presentations on relevant topics to various groups within the community.
- Responded to inquiries from residents regarding service availability or program information.
- Answered calls and interacted with community members to provide information on advocacy services.
- Identified new resources within community and met with professionals to discuss ways to blend such capabilities with current programs.
- Participated in strategic planning sessions to develop new strategies for engaging residents.
- Created and delivered community presentations to deliver at local events, including workshops, seminars and fairs.
- Created and oversaw training courses focused on team and community education.
- Educated clients on options to assist in making informed decisions.
- Handled research and administrative tasks to support community outreach and program initiatives.
- Evaluated existing programs and services offered by the organization to identify areas for improvement.
- Maintained relationships with key stakeholders in the local community.
- Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
- Actively promoted positive messaging about the organization's mission throughout the region.
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
- Advised on policy development and assisted in community program implementation.
- Developed partnerships with organizations that serve similar communities in order to share resources.
- Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
- Developed and implemented plans for outreach initiatives to engage community members.
- Advised staff on best practices related to working with different cultural groups within the community.
- Developed and coordinated program, meeting schedules, and volunteer recruitment.
- Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders.
- Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
- Delivered healthy living and disease management information to specific population groups.
- Identified needs of customers promptly and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Volunteer Coordinator
Legacy Hospice
Grenada, MS
06.2019 - 12.2019
- Created volunteer position descriptions to match organizational needs with volunteer skills and interests.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Education
Associate of Arts -
Holmes Community College
Goodman, MS05-2006
Certificate - Digital Communications and Media
REACH
Certificate - Community Health
REACH
Certificate - Business Administration And Management
REACH
Skills
- Community outreach
- Program coordination
- Data reporting
- Volunteer management
- Event organization
- Policy development
- Effective communication
- Team collaboration
- Conflict resolution
- Public speaking
- Resource identification
- Customer service
- Community resources
- Community partnerships
- Community networking
- Community resource knowledge
- Fundraising
- Hospice education
- Public speaking events
- Goal setting
- Maintaining updated records
- Community engagement
- Relationship building
- Written communication
- Active listening
- Reasoning
- Multitasking
- Health plan development
- Time management abilities
- Assignment management
- Task prioritization
- Record keeping
- Patient advocacy
- Microsoft office proficiency
- Community education
- Health screening
- Health promotion
- Excellent communication
- Community relations
- Teamwork
- HIPAA guidelines
Timeline
Community Liaison
Adoration Hospice
12.2019 - Current
Volunteer Coordinator
Legacy Hospice
06.2019 - 12.2019
Associate of Arts -
Holmes Community College
Certificate - Digital Communications and Media
REACH
Certificate - Community Health
REACH
Certificate - Business Administration And Management
REACH