Jerronia Booker

The Automated Logistical Specialist is primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts.

• Establish and maintain stock records and other documents, such as inventory, material control, accounting and supply reports
• Review and verify quantities received against bills of contracts, purchase requests and shipping documents
• Unload, unpack, count, segregate, palletize and store incoming supplies and equipment
• Construct bins, shelving and other storage aids
• Simplify and standardize the collection and use of maintenance data
• Raise the quality and accuracy of performance, cost and parts data through improved maintenance management

At Walmart, the sales associate is someone charged with the responsibility of welcoming customers and helping them with locating merchandize within the store. The merchandize is arranged based on categories, which is well understood by the sales associate. The job description of the sales associate entails helping customers to check price of items, and properly arranging products in shelves by categorizing them to make for easy access and display.

• Providing quality customer service
• Responding promptly to customer calls
• Understanding the nature of the store
• Providing effective help to customers when needed
• Operating the cash register when necessary
• Taking appropriate procedures in attending to claims of customers
• Maintaining inventory levels by monitoring sales trends and ordering new merchandise as needed
• Providing friendly customer service by addressing shoppers’ questions and concerns in an efficient manner
• Performing checkout procedures such as scanning barcodes, cashiering, and processing returns
• Accurately processing payments, refunds, and exchanges of merchandise

Zoo Crew Member typically involves a combination of animal care, customer service, and maintenance duties.

• Educate zoo visitors about animals, their habitats, conservation efforts, and other relevant information.
• Respond to visitor inquiries regarding exhibit information, animal behaviors, and general zoo-related questions.
• Assist in maintaining the cleanliness and appearance of zoo grounds, including walkways, seating areas, and public spaces.
• Participate in and support special events, educational programs, and outreach activities organized by the zoo.

The Pizza Hut Customer Service Representative (CSR) position is a frontline role that focuses on providing excellent customer service and support to Pizza Hut customers. I was responsible for answering customer inquiries, resolving complaints, taking orders, and processing payments.

• Greet customers warmly and engage in positive interactions to create a welcoming atmosphere.
• Efficiently take orders over the phone, online, or in person, ensuring that all necessary details are accurately recorded.
• Effectively communicate order details to kitchen staff, including any special requests or modifications.
• Keep accurate records of customer interactions, order details, and payments in the designated systems.