Gerald Blanchette
Framingham,MA
Summary
Accomplished Project/Program Manager and Quality Control Manager at AT&T Wireless, adept in milestone management and fostering cross-functional team collaboration. Excelled in minimizing risks, enhancing quality control protocols, and driving project alignment. Proficient in Microsoft Excel and change management, significantly boosting project efficiency and customer satisfaction.
Overview
34
34
years of professional experience
Work History
Project/Program Manager
AT&T Wireless
06.1996 - 02.2025
- Identified potential risks early in the planning process, developing mitigation strategies to minimize impact on project timelines and deliverables.
- Fostered strong relationships with cross-functional teams to facilitate seamless communication and collaboration throughout the project lifecycle.
- Coordinated with external partners to align project goals and objectives, fostering collaborative relationships for mutual success.
- Maintained open communication by presenting regular updates on project status to customers.
- Developed and maintained logistics workflows, procedures and reports.
Quality Control Manager
AT&T Wireless
07.1991 - 06.1996
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
- Developed and enforced strict quality control protocols to ensure adherence to industry standards.
- Conducted regular training sessions for staff to uphold and exceed quality standards.
Education
High School Diploma -
Waltham High
Waltham, MA06-1982
Skills
- Milestone management
- Data Mining
- Microsoft Excel
- Microsoft Powerpoint
- Project Alignment
- Change Management
Timeline
Project/Program Manager
AT&T Wireless
06.1996 - 02.2025
Quality Control Manager
AT&T Wireless
07.1991 - 06.1996
High School Diploma -
Waltham High
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