Jerry Brown
Mounds,OK
Summary
Driven and customer-focused professional with a proven track record at Tractor Supply Company, excelling in customer service and teamwork. Demonstrated ability to enhance team efficiency and resolve customer issues effectively, contributing to significant improvements in customer satisfaction. Skilled in cash handling and fostering collaborative work environments, ensuring operational excellence and positive outcomes. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
Team Member
Tractor Supply Company
11.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Crew Member
Sonic
12.2021 - 10.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Mounds High School
Mounds, OK05.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Collaboration and Teamwork
- Cash Handling
- Cleaning
- Money Handling
- Heavy Lifting
Timeline
Team Member
Tractor Supply Company
11.2023 - Current
Crew Member
Sonic
12.2021 - 10.2023
High School Diploma -
Mounds High School