
Dedicated professional with 20+ years of experience in high-responsibility roles, including security oversight, team leadership, and client/guest support in fast-paced environments. Proven ability to de-escalate conflicts, resolve issues empathetically, motivate and mentor others, and maintain safe, supportive settings. Strong communicator with a track record of fostering positive relationships, addressing individual needs promptly, and promoting well-being—skills directly transferable to recovery support, crisis intervention, and client advocacy in treatment settings.