JERRY COBB

• Managed hazardous waste disposal processes, adhering to environmental regulations and best practices.
• Maintained safe, tidy and organized laboratory environment for accurate test results.

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• Conducted comprehensive training sessions for junior technicians, fostering a culture of continuous learning and professional growth.
• Championed safety initiatives within the lab, resulting in fewer incidents and a safer working environment for all team members.
• Improved turnaround times on sample analyses by refining processes based on customer feedback effectively.
• Conducted troubleshooting for complex laboratory instrumentation, reducing errors and increasing reliability of results.
• Cultivated a positive team environment by leading brainstorming sessions that encouraged collective problem-solving for lab challenges.

• Operated complex machinery in compliance with safety protocols to ensure efficient production processes.
• Conducted quality inspections to verify product specifications and adherence to Customer standards.
• Used equipment properly to avoid workplace hazards or injuries.
• Collaborated with team members to streamline workflows, enhancing overall productivity and efficiency.
• Delivered comprehensive training to new operators to ensure adherence to safety procedures and enhance operational efficiency.

• Consistently met deadlines and requirements for all production work orders.
• Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
• Increased customer satisfaction by 70%
• Decreased exchange repair rate from 55% to 14.6%
• Consistently meet or exceed targets for key sales and service metrics.
• Performing inventory counts and relaying information to district managers using excel formats.
• Provided resolutions to customer issues relating to equipment issues, including but not limited to operational, maintenance and repair aspects of equipment.

• Educating health care providers on correct procedures and guidelines. Understanding the customer needs and assisting the providers with any issues.
• Performed data analysis and provided recommendations to achieve goals.
• Conducted one on one reviews with clients and representatives.