Jerry Cox
Ocala,FL
Summary
At Penske Truck Leasing, excelled in enhancing vehicle performance and safety through comprehensive diagnostics and efficient repairs, significantly boosting customer satisfaction. Demonstrated exceptional communication and vehicle maintenance skills, alongside a commitment to continuous learning and operational compliance. Collaborated effectively with peers to solve complex issues, showcasing a results-driven approach and a blend of technical and interpersonal abilities.
Overview
27
27
years of professional experience
Work History
Tech I
Penske Truck Leasing
Ocala, FL
05.1997 - Current
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Enhanced vehicle performance by conducting comprehensive diagnostics and troubleshooting of electrical and mechanical systems.
- Increased customer satisfaction with efficient repairs, accurate diagnoses, and excellent communication skills.
- Collaborated with other technicians to identify complex issues and develop effective solutions.
- Maintained a high level of product knowledge by participating in ongoing training programs offered by manufacturers or industry organizations.
- Conducted full operational compliance inspections before releasing vehicles for use.
Education
High School Diploma -
Middletown High School
Middletown, OHSkills
- Effective Communication
- Maintaining records
- Estimating Work
- Vehicle Safety and Maintenance
- Managing parts
- Preparing Work Orders
- Inspecting vehicles
- Damage Assessment
- Estimating Repair Costs
Additional Information
- have had a total of 10 to 15 yrs work experience in the paint and body industry when I was younger .
- 1973- 1976 at CARS auto salvage
- 1976-1981 Lincoln Mercury dealership
- 1981-1982 Reedy's Paint and Body shop
- 1982-1988 Heritage Olds&Cadillac
- 1988-1990 Bears Paint and Body
- duties included
- pulling parts,
- rebuilding cars,
- customer service and sales
- paint and body work
- estimating parts and costs for work being done
Timeline
Tech I
Penske Truck Leasing
05.1997 - Current
High School Diploma -
Middletown High School