Summary
Overview
Work History
Education
Skills
Certification
Videography and Video Editing
Languages
Timeline
Generic

Jerry De La Torre

Summary

Professional Computer Technician with excellent troubleshooting and repair skills with ability to provide solutions for a diverse variety of technical issues. Driven to contribute value by providing strong work ethic, dependability, and a passion to deliver network resilience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Computer Technician

Goodwill Industries Of San Diego
10.2021 - 05.2023
  • Assemble and test desktop towers, laptops, tablets, motherboards, video cards, power supplies, and peripherals.
  • Perform installations, updates, and maintenance of various internal computer hardware components, software applications, and operating systems including Windows, macOS, and Linux.
  • Refurbish PC systems and peripherals such as monitors, networking equipment, routers, access points, printers and more.
  • Troubleshoot, evaluate, and resolve computer hardware, software, and equipment issues utilizing diagnostic tools and various software applications.
  • Utilize automated kill disk software to efficiently wipe hard drives using US DOD 3 pass method along with preparing and submitting weekly hard drive inventory reports to management.
  • Assist in training new technicians with product information/ data entry/ and pricing guidelines as well as other job functions.
  • Respond to support requests from staff and customers and patiently walk individuals through basic troubleshooting tasks.
  • Recommended new and replacement hardware and software purchases to management and customers

Dental Lab Technician

Watson Dental Laboratory
02.2020 - 06.2021
  • Read prescriptions and examined patient impressions and constructed various types of dental models
  • Utilized 3shape CAD software and milling technology to design and analyze dental prostheses.
  • Tested completed appliances for functionality before shipping them to dental offices.
  • Completed extensive accuracy tests to assess dental models and ensure high quality dental prosthesis.

Cashier Assistant

Costco
09.2019 - 01.2020
  • Provided assistance for cashiers and grocery packing.
  • Collaborated with multiple departments within organization to meet customer special request.
  • Maintained a safe working environment by keeping a clean work area and removing trash.
  • Answered questions regarding product information, store memberships and company policies.


Cafe Associate

Marriott Marquis San Diego Marina
06.2016 - 11.2018
  • Assisted guest with purchases and food room orders with speed and accuracy.
  • Mastered point-of-sale software and equipment including register, card readers, and printers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained positive and hospitality oriented service to diverse groups guest.
  • Provided phone support for guest inquires.

Education

Associate of Arts - Liberal Arts: Emphasis in Mathematics And Science

Southwestern College
Chula Vista, CA
12.2021

Skills

  • Computer Troubleshooting
  • Windows, MacOS, Linux Installation
  • Computer Hardware Knowledge
  • Printer and Peripheral Solutions
  • Networking Equipment Management
  • TCP/IP Knowledge
  • Microsoft 365
  • Verbal and Written Communication

Certification

CompTIA A+ Certification, 10/2022

CCNA Certification In Training

Videography and Video Editing

Interest in filming broad range of cultural events, and editing videos utilizing editing software including Davinci Resolve and Capcut desktop edition.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Computer Technician

Goodwill Industries Of San Diego
10.2021 - 05.2023

Dental Lab Technician

Watson Dental Laboratory
02.2020 - 06.2021

Cashier Assistant

Costco
09.2019 - 01.2020

Cafe Associate

Marriott Marquis San Diego Marina
06.2016 - 11.2018

Associate of Arts - Liberal Arts: Emphasis in Mathematics And Science

Southwestern College

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Jerry De La Torre