Jerry Diaz
The Bronx,NY
Summary
Educated and reliable professional with experience in construction, customer service, and sales. Strong background in construction support, use of tools, site organization, and strict adherence to safety regulations. Skilled in working with diverse teams, communicating effectively with supervisors and clients, and handling responsibilities in fast-paced environments. Also experienced in promoting products and providing quality customer service, with a strong work ethic, adaptability, and teamwork skills, Even with the experience there’s always space to learn new skills.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
T-Mobile
New York, New York
05.2022 - Current
- Promoted special offers and discounts to encourage additional purchases.
Assisted customers with finding the right product for their needs.
Demonstrated knowledge of store products and services. - Operated point-of-sale systems accurately to process payments from customers.
- Performed cashier duties, such as ringing up sales, processing payments and issuing
receipts.
Assisted in training new employees on proper use of equipment and safety protocols.
- Organized displays to attract customers and promote sales.
Kept calm and applied strong problem-solving and interpersonal skills to resolve
conflicts.
- Cross-trained in multiple departments for increased versatility.
Skilled trades and heavy equipment operator
NY Built construction company
New York, New York
03.2021 - 09.2024
- Directs all on-site activities.
- Develops and maintains project schedules.
- Enforces safety protocol.
- Acts as a central point of contact, reporting progress to managers and communicating.
- Resolves unexpected on-site issues, emergencies, and conflicts.
Education
Associate of Science - Associate of Applied Science: Computer And Inf
New York City College of Technology
Brooklyn, NY01-2024
Skills
- Customer service
- Visual merchandising
- Point-of-sale operation
- Time management
- Painting and finishing
- Problem solving
- Conflict resolution
- Quality control
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
T-Mobile
05.2022 - Current
Skilled trades and heavy equipment operator
NY Built construction company
03.2021 - 09.2024
Associate of Science - Associate of Applied Science: Computer And Inf
New York City College of Technology