Providing great customer service for amazon customers by loading packages of merchandise for our customers in a timely manner making sure that trucks are packed tight for density so all packages for the destination can be transported, following all safety rules of amazon and OSHA while performing all duties
Scanning and stacking packages onto wooden pallets, ensuring that safety and the rate of stacking and scanning meets the requirement of amazon, wrapping pallets of freight in plastic film so all packages are protected while being transported to other amazon fulfillment centers
Problem solving for Amazon, diligently researching shipments, purchase orders and item history in order to adequately receive items from vendors, moving items from different containers properly routing items to the correct destination before they are shipped to our fulfillment centers
Damaging out items that were damaged in transport to our facility
Solving issues analytically and making decisions in a fast -paced environment during work hours
Robotics arm operator
Employment Services Specialist
COUNTY OF SAN BERNARDINO,
Yucca Valley, CA
12.2018 - 12.2019
Assisting San Bernardino County customers with the Welfare to work program
Educating the public on policies and procedures that pertain to cash aid and the welfare to work program
Interviewing customers and providing a professional analysis of situations and making suggestions for employment
Assisting the public with resumes and assisting with anything pertaining to employment
Assisting with providing support services to customers and ancillary needs, assisting with childcare and other San Bernardino County resources that are needed for the customer
Keeping customers informed of welfare to work changes that may apply
Providing great customer service by using handbooks and tools provided by the county to assist with my position
Organizing and maintaining a caseload of customers and providing equal service to all customers of the county
Preparing documents and forms for customers and paying attention to time sensitive deadlines
Recording all interactions, and transactions when having any communications with customers.
PROGRAM COORDINATOR
CALIFORNIA FAMILY LIFE CENTER, LAKE ELSINORE
08.2015 - 12.2018
Supervising, and Coordinating intake eligibility, Career Navigators, business liaison
Coordinate vocational counseling and support service referral as needed
Providing in-tense case management, to include advocating, mediating, brokering, educating, and stabilizing participants in the WIOA program
Preparing and coordinating with staff, the development for youth participants of appropriate skills to be learned for career pathways and education goals for participants
Speaking to the public to bring awareness of the WIOA grant for recruiting of Volunteers, Mentors, and tutors
Developing worksites for youth to prepare youth for employment
Scheduling educational courses for youth participants through our partners and mentors
Developing a strong business relationship within the community and all attending Chamber of Commerce meetings and City meetings within the community to present the WIOA opportunity to the community businesses and organizations.
BUSINESS LIAISON
CALIFORNIA FAMILY LIFE CENTER, RUBIDOUX YOUTH OPPORTUNITY CENTER
10.2014 - 08.2015
Assisting and preparing youth for employment, helping youth in preparing resumes, cover letters, and thank you letters also helping youth with interviewing techniques and with phone etiquette
Guiding youth and helping them choose career paths and goals
Assisting the public with employment, hosting job fairs for the community
Developing partnerships and business relationships with businesses, schools, City staff and other community groups and clubs
Recruiting youth for the WIOA program conducting outreach events for the youth opportunity center.
TAP PROGRAM
RIVERSIDE COUNTY, WORKFORCE DEVELOPMENT
11.2012 - 11.2014
Researching gathering and preparing information for Riverside county reports issued to the Public, State agencies, Federal agencies and also for businesses interested in locating in Riverside County
Researching cost of living data and demographics of Riverside County, communicating effectively with cities in Riverside county for information and data for upcoming surveys, building permits and upcoming Riverside county events, Preparing reports and documentation for potential Riverside County businesses
Analyzing, data proof reading and preparing documents for Riverside county events such as the date festival
Assisting, Marketing team with developing materials, loading and unloading marketing materials for events
Driving county vehicles for deliveries and pickups and completing daily tasks, assisting with office inventory filing cleaning and assisting where and when help is needed.
Education
ASSOCIATE OF ARTS DEGREE - LIBERAL ARTS FULLERTON
JR. COLLEGE
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
Timeline
Associate/Learning Ambassador
AMAZON
04.2020 - Current
Employment Services Specialist
COUNTY OF SAN BERNARDINO,
12.2018 - 12.2019
PROGRAM COORDINATOR
CALIFORNIA FAMILY LIFE CENTER, LAKE ELSINORE
08.2015 - 12.2018
BUSINESS LIAISON
CALIFORNIA FAMILY LIFE CENTER, RUBIDOUX YOUTH OPPORTUNITY CENTER
10.2014 - 08.2015
TAP PROGRAM
RIVERSIDE COUNTY, WORKFORCE DEVELOPMENT
11.2012 - 11.2014
ASSOCIATE OF ARTS DEGREE - LIBERAL ARTS FULLERTON
JR. COLLEGE
CALIFORNIA STATE UNIVERSITY NORTHRIDGE