Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jerry Forrester

Jerry Forrester

Phoenix,AZ

Summary

Dynamic and performance-driven operator with high integrity, strong work ethic and great leadership skills. Understanding and resourceful with proven success leading high performing teams, controlling budgets, committed to drive growth initiatives and marketing to maximize brand outreach. Ready to offer exceptional leadership and planning abilities to take on new role in a performance drivensetting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in restaurant standards and market trends.

Overview

27
27
years of professional experience

Work History

Managing Partner

Texas Roadhouse
Phoenix, AZ
08.2015 - Current
  • Reviewed daily and overall financials to ensure profitability on volume of $7.5 mil per year
  • Developed and implemented process improvements and key training procedures.
  • Interviewed, hired and trained management and restaurant staff. (8-10 manager per year, to help support growth) And, maintain top 25 best in turnover (company)
  • Implemented successful marketing strategies to improve revenue by 2-5% year over year, and flow through to net income ($1.3 mil)
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.

Owner/Operator

Big Mouth Eatery, LLC
Marathon, FL
12.2020 - 12.2021
  • Promoted business on social media platforms to maximize brand identity and generate revenue. Improving guest traffic month over month by 10-15%
  • Developed business and marketing plans and prepared monthly financial reports.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance. Effectively engineering menu, maximizing price vs cost to maintain 35% COGS, during inflation/ stressed market

Director of Operations

Logan's Roadhouse
Nashville, TN
08.2005 - 08.2015
  • Attracted, coached and retained high-performance team members, enabling elevation of responsibility, span of control and performance.
  • Improved training to reduce knowledge gaps and eliminate performance roadblocks. Regional Training Manager for NSO (8 units)
  • Motivated and supported management teams (10-12 GM's and 40-46 managers), helping teams understand quality of operations, brand direction, results and areas of success or improvement.
  • Set team and individual KPIs and provided regular, actionable feedback. Reviewed daily/ weekly/ monthly financial reports and analyzed results to understand trend, opportunity and success. (10-12 units with total revenue between $38-$44 million per year)

Multi Unit General Manager

Ruby Tuesday
Boca Raton, FL
08.1996 - 08.2005
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Resulted in 5 years of year over year growth, topping at $5.6M.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance. Maintained low turnover, under 50% during tenure,
  • Directed training and retraining of employees to boost performance and enhance business results. Aided trouble units with developed management and team leads. Setting up "strike team" to correct staffing and standards at underperforming unit.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs
  • Developed effective business plans to align strategic decisions with long-term objectives

Education

Some College (No Degree) - Environmental Science

Roosevelt University
Chicago, IL

Some College (No Degree) - RPTA

Western Illinois University
Macomb, IL

Skills

  • Marketing and Community Engagement
  • Staff training and development
  • Customer relations
  • Strategic planning
  • Recruiting and hiring
  • Profit and loss accountability
  • Policy/program development
  • Food safety expertise
  • Process improvements
  • Coaching and mentoring

Timeline

Owner/Operator

Big Mouth Eatery, LLC
12.2020 - 12.2021

Managing Partner

Texas Roadhouse
08.2015 - Current

Director of Operations

Logan's Roadhouse
08.2005 - 08.2015

Multi Unit General Manager

Ruby Tuesday
08.1996 - 08.2005

Some College (No Degree) - Environmental Science

Roosevelt University

Some College (No Degree) - RPTA

Western Illinois University

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Jerry Forrester