Jerry-Gaye Longmore-Grant
Holbrook,MA
Summary
Results-driven legal operations coordinator with a focus on enhancing efficiency through process improvements. Manages vendor relationships, project documentation, and operational expenses to ensure successful outcomes and support strategic business objectives across cross-functional teams.
Overview
8
8
years of professional experience
Work History
LEGAL OPERATIONS COORDINATOR
ANDERSON KREIGER LLP
Boston, MA
09.2022 - Current
- Facilitated cross-functional activities with attorneys, staff, Finance, technology, facilities, vendors, and other stakeholders to streamline business processes and promptly resolve issues.
- Coordinated operational initiatives and business processes across multi-department professional-services organization, managing timelines, resources, communications, and documentation to ensure project success.
- Identify, assess, and resolve operational, vendor, facilities, scheduling, and service issues by coordinating with appropriate stakeholders and facilitating timely corrective actions.
- Managed vendor services and contracts, addressing account inquiries and reconciling invoices.
- Coordinated schedules, documentation, technology requirements, communications, resources, and activities for onboarding and implementation initiatives.
- Identified and implemented workflow improvements, enhancing efficiency, consistency, accuracy, and quality of service.
- Conduct conflict checks and support business intake processes while exercising discretion in handling confidential, sensitive, and proprietary information.
LEGAL ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Anderson Kreiger, LLP
Boston, Massachusetts
02.2019 - 08.2022
- Coordinated meetings, events, facilities requirements, vendor services, and other logistical activities from initial request through completion, ensuring seamless operations across departments.
- Maintained schedules, records, documentation, and operational information, supported accurate and timely communication across attorneys, staff, vendors, visitors, and internal departments.
- Resolved scheduling, facilities, vendor, and operational issues through collaboration with internal and external stakeholders, ensuring effective follow-up and completion.
- Maintained physical and electronic records systems, improving document organization and accessibility for streamlined information retrieval by attorneys and staff.
- Prepared correspondence, schedules, documents, reports, and other materials for attorneys and internal stakeholders in a deadline-driven environment.
- Coordinated daily administrative and operational processes in a high-volume professional-services environment, ensuring efficiency across multiple departments and timely responses to competing priorities.
- Delivered professional support to internal and external stakeholders while upholding discretion and confidentiality, fostering trust and effective communication.
- Supported special projects and process-improvement initiatives requiring project coordination, documentation, organization, stakeholder communication, attention to detail, and timely execution.
- Organized and prioritized competing requests while independently managing routine responsibilities and escalating issues when appropriate.
Education
Juris Doctor (J.D.) -
Suffolk University
Boston, MA01-2028
Master of Science - Management: con Emergency Management
Southern New Hampshire University
Manchester, NH01-2022
Skills
- Contracts
- Procurement
- Vendor administration
- Project coordination
- Project scheduling
- Process improvement
- Issue resolution
- Stakeholder engagement
- Stakeholder engagement
- Microsoft Office
- Presentation preparation
- Project scheduling
Affiliations
- Batch Representative, 1L BLSA (Black Law Student Association)
Timeline
LEGAL OPERATIONS COORDINATOR
ANDERSON KREIGER LLP
09.2022 - Current
LEGAL ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Anderson Kreiger, LLP
02.2019 - 08.2022
Juris Doctor (J.D.) -
Suffolk University
Master of Science - Management: con Emergency Management
Southern New Hampshire University