Jerry-Gaye Longmore-Grant

• Coordinated multiple concurrent operational initiatives and business processes across fast-paced, multi-department professional-services organization, managing timelines, resources, communications, documentation, follow-up, and completion to ensure project success.
• Coordinate vendor services and contract-related activities, including account inquiries, service requirements, invoice reconciliation, issue resolution, documentation, and ongoing record maintenance.
• Manage and track operational expenses and invoices, review charges for accuracy, reconcile financial information, and partner with Finance to support timely processing and payment.
• Maintain accurate physical and electronic project, operational, vendor, and financial records to support accountability, reporting, information retrieval, and continuity of operations.
• Coordinated cross-functional activities with attorneys, staff, Finance, technology, facilities, vendors, and other stakeholders to streamline business processes and resolve issues promptly.
• Coordinated schedules, documentation, technology requirements, communications, resources, and activities for onboarding and implementation initiatives.
• Coordinate meetings, events, and special projects by organizing schedules, facilities, vendors, catering, resources, communications, documentation, and stakeholder requirements.
• Identify, assess, and resolve operational, vendor, facilities, scheduling, and service issues by coordinating with appropriate stakeholders and facilitating timely corrective actions.
• Identified and implemented process improvements to enhance workflows, resulting in increased efficiency, consistency, accuracy, and quality of service.
• Conduct conflict checks and support business intake processes while exercising discretion in handling confidential, sensitive, and proprietary information.

• Coordinated daily administrative and operational processes in a high-volume professional-services environment involving multiple departments, competing priorities, and time-sensitive requirements.
• Coordinated meetings, events, facilities requirements, vendor services, and other logistical activities from initial request through completion, ensuring seamless operations across departments.
• Maintained schedules, records, documentation, and operational information, supported accurate and timely communication across attorneys, staff, vendors, visitors, and internal departments.
• Coordinated with internal and external stakeholders to resolve scheduling, facilities, vendor, and operational issues and ensure appropriate follow-up through completion.
• Supported special projects and process-improvement initiatives requiring project coordination, documentation, organization, stakeholder communication, attention to detail, and timely execution.
• Maintained physical and electronic records systems, enhancing document organization and accessibility to streamline information retrieval for attorneys and staff.
• Prepared correspondence, schedules, documents, reports, and other materials for attorneys and internal stakeholders in a deadline-driven environment.
• Organized and prioritized competing requests while independently managing routine responsibilities and escalating issues when appropriate.
• Delivered professional support to internal and external stakeholders while upholding discretion and confidentiality, fostering trust and effective communication.

Studies Ongoing