Jerry Halfacre
Pensacola,FL
Summary
Dynamic sales and operations leader with a proven track record at Ben E. Keith, excelling in customer relationship management and strategic sales techniques. Adept in logistics and critical thinking, I drive operational efficiency and foster team collaboration, consistently achieving business goals and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Distric Sales Represenative
Ben E. Keith
Pensacola, FL
01.2023 - Current
- Developed strong customer relationships through effective communication and personalized service.
- Collaborated with team members to achieve sales goals and improve strategies.
- Identified customer needs by actively listening and providing tailored solutions.
- Participated in promotional events to enhance brand visibility and attract customers.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
- Organized client visits, presentations, product demonstrations and trade shows.
General and Operations Manager
City Produce
Foley, AL
04.2016 - 11.2022
- Coordinated daily operations to ensure efficient workflow and task completion.
- Assisted in managing inventory levels to support operational needs.
- Scheduled staff shifts to maintain optimal coverage and productivity.
- Monitored equipment usage and reported maintenance requirements promptly.
- Supported the training of new employees on operational procedures and safety protocols.
- Implemented organizational strategies for improved workspace efficiency and cleanliness.
- Facilitated communication between departments to enhance collaborative efforts.
- Prepared reports on operational activities for management review and planning.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Producing an average monthly gross sales of 1.5 million
Operations Manager
Sunrise Produce Company
Robertsdale, AL
09.2013 - 03.2016
- Managed daily operations to ensure smooth workflow across departments.
- Developed and implemented process improvements to enhance operational efficiency.
- Supervised staff and coordinated training programs for team development.
- Oversaw inventory management and optimized supply chain logistics.
- Analyzed performance data to identify areas for operational enhancement.
- Facilitated communication between various departments to improve collaboration and effectiveness.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
Skills
- Management skills
- Procurement
- Logistics
- Critical Thinking
- Communication Skills
- Sales / Marketing
Timeline
Distric Sales Represenative
Ben E. Keith
01.2023 - Current
General and Operations Manager
City Produce
04.2016 - 11.2022
Operations Manager
Sunrise Produce Company
09.2013 - 03.2016