Jerry Johnson

• Review all contracts daily(i.e., creations, amendments, suspensions, and terminations)
• Assess daily purchasing of equipment after consulting salesmen, rental managers, customer feedback and marketing department
• Ensure ongoing compliance with all statutory requirements
• Review debt collection efforts (calls and visits)
• Ensure salesmen and customer service rep are aware of slow moving equipment
• Ensure shop foreman is aware of equipment not available for rent
• Ensure rental center yard, facility and staff are presentable at all times
• Reporting of monthly rental income forecast, daily contract count, and capitol approval requests
• Carry out all supervisory responsibilities in accordance with policies and laws
• Assess staffing needs and recruit qualified personnel; train new employees in company policies and procedures
• Plan assessment and resolution of employee complaints and issues, performance appraisals, disciplinary actions for employees
• Coordinate with vendors to ensure timely delivery of materials at competitive prices
• Ensure proper inventory levels are maintained at all times by monitoring stock levels on a daily basis
• Investigate customer complaints regarding product quality or service delivery issues; take corrective action when necessary
• Complete month-end and year-end closings, records audit-ready and monitored timely recording of accounting transactions

***Profit Center of the Year for the district awarded last 3 years

***Top of the district in DCR, ROI, CAP, EBITA, EBITDAI

• 24/7 on call
• Service and maintenance of all rental equipment on jobsite
• Diagnose complex mechanical issues and repair onsite
• Communicate equipment issues with customers and supervisor
• Perform other job duties as assigned by manager
• Adhere to all company, government and equipment safety regulations

• Stationed in Mosul, Iraq Army Base
• Supported US Military supply convoys
• Field repair/towing of military vehicles

• Manage repair and maintenance of all rental equipment
• Maintain organization of rental yard and equipment
• Prepare work schedules
• Handle service calls and complaints from customers
• Order, return and inventory parts to maintain adequate supplies
• Provide training and assistance to mechanics
• Works with equipment vendors to learn maintenance requirements
• Evaluates all equipment all repairs, maintenance and safety checks
• Documents equipment status before and after rental
• Resolve customer complaints quickly and effectively
• Promotes safety awareness
• Update, maintain and keep organized equipment service records
• File warranty claims
• Commission new equipment ($15 million in fleet)
• Disposal of solid and hazardous material waste (batteries, oil filters, antifreeze, wash sludge)
• Reporting of equipment due for service, fleet status, service records, open work orders, warranty claims, inventory management, parts and maintenance, financial summaries, halt reports, open POs
• Perform any duties assigned by manager