Tony Zaccaria
Jenkintown,PA
Summary
Results-driven Profit Center Manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Proactive Profit Center Manager with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Profit Center Manager
Hajoca Corporation
11.2019 - 04.2024
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Optimized inventory management processes, reducing stock discrepancies and increasing order fulfillment rates.
- Ensured compliance with all company policies, industry regulations, legal requirements preventing risks or potential liabilities.
- Developed strategic partnerships with key suppliers, resulting in better pricing and increased product availability.
- Streamlined internal processes by identifying areas for improvement and implementing necessary changes.
Branch Manager
Masters Supply
03.2014 - 09.2019
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Profit Center Manager
Hajoca State College
09.1994 - 08.2014
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Optimized inventory management processes, reducing stock discrepancies and increasing order fulfillment rates.
- Ensured compliance with all company policies, industry regulations, legal requirements preventing risks or potential liabilities.
- Developed strategic partnerships with key suppliers, resulting in better pricing and increased product availability.
- Streamlined internal processes by identifying areas for improvement and implementing necessary changes.
- Navigated complex business challenges by applying critical thinking skills to craft strategic solutions.
- Implemented innovative pricing strategies to drive revenue growth and maintain competitive advantage.
- Managed a team of sales professionals, providing guidance and coaching to improve individual performance.
- Analyzed financial reports to identify trends and potential areas for revenue growth or cost savings.
Education
Bachelor of Arts - Mass Communications And Advertising
Lycoming College
Williamsport, PA10.1992
Skills
- Operations Management
- Pricing strategy
- Performance Analysis
- Cost Control
- Budget Development
- Competitive Analysis
- Promotional strategies
- Attention to Detail
- Critical Thinking
- Customer Service
- Decision-Making
- Relationship building and management
- Customer relationship development
Timeline
Profit Center Manager
Hajoca Corporation
11.2019 - 04.2024
Branch Manager
Masters Supply
03.2014 - 09.2019
Profit Center Manager
Hajoca State College
09.1994 - 08.2014
Bachelor of Arts - Mass Communications And Advertising
Lycoming College
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