Jerry Key

Letter Carrier

US Postal Service

04.1981 - 12.2022

Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
Increased productivity by streamlining processes for loading vehicles with sorted mail at the beginning of each shift.
Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
Sorted and cased [Number]+ pieces of mail each day with high accuracy.
Provided prompt mail delivery to businesses and residences on specified route.
Safeguarded postal property from theft or damage by securing vehicles properly when not in use and keeping a watchful eye on surroundings during deliveries.
Minimized delivery errors by double-checking addresses on mail items before placing them in appropriate mailboxes or delivery slots.
Collected mail from letter boxes on specific route both on foot and by vehicle.
Operated vehicles and equipment to transport packages and mail pieces.
Maintained safe driving practices while navigating various weather conditions and traffic situations on assigned routes.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Handled mail and packages with care to prevent damage during delivery.
Loaded and secured items in trucks to avoid damage to parcels during delivery.