Rachael Travis
Owensboro,KY
Summary
Adept at enhancing operational efficiency and customer satisfaction, demonstrated through a proven track record at USPS and Kroger. Skilled in logistics and route navigation, coupled with exceptional package handling and a commitment to safety. Achieved significant improvements in delivery accuracy and inventory management, leveraging both technical and interpersonal skills to exceed employer expectations. Self driven, with personal expectations and pride upon assignment completion.
Overview
7
7
years of professional experience
Work History
Letter Carrier
USPS
03.2022 - Current
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Liquor Store Clerk
Kroger
08.2020 - 08.2020
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
Overnight Stocker
Kroger
08.2019 - 08.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Drug GM Clerk
Kroger
04.2017 - 08.2020
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in unloading shipments upon arrival, organizing products according to store layout guidelines for easy access during restocking efforts.
- Assisted customers in locating desired items, resulting in increased sales and repeat business.
- Streamlined inventory management with consistent organization and restocking of shelves.
Education
N/A - Applied Science
Owensboro Community And Technical College
Owensboro, KYGeneral -
Apollo High School
Owensboro, KY05.2001
Skills
- Postal regulations knowledge
- Logistics understanding
- Delivery Accuracy
- Route Navigation
- Safety awareness
- Package handling
- Mechanical Aptitude
Timeline
Letter Carrier
USPS
03.2022 - Current
Liquor Store Clerk
Kroger
08.2020 - 08.2020
Overnight Stocker
Kroger
08.2019 - 08.2020
Drug GM Clerk
Kroger
04.2017 - 08.2020
N/A - Applied Science
Owensboro Community And Technical College
General -
Apollo High School
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