Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jerry Pagan

Staten Island,NY

Summary

Experienced with coordinating rail traffic and ensuring train movements. Utilizes strong communication skills and critical thinking to maintain safety and efficiency. Track record of demonstrating leadership and adaptability in dynamic rail environments.

Hardworking Train Conductor offering 9+years of related experience and strong desire to make positive impact on business operations through skilled service and knowledgeable leadership. Talented communicator, organizer and problem-solver. Desiring fast-paced position at Staten Island Railway.

Overview

10
10
years of professional experience

Work History

Train Dispatcher

SIRTOA
08.2025 - Current
  • Enhanced train dispatch efficiency by implementing advanced scheduling techniques.
  • Organized transition during shift changes through detailed procedures, reducing risks associated with miscommunication or missed updates on ongoing situations.
  • Coordinated emergency response efforts, minimizing impact on overall operations.
  • Reduced delays by optimizing train routing and resolving conflicts in a timely manner.
  • Managed train movement orders, ensuring accurate and timely transmission to all train crews and all other departments.

Train Conductor

SIRTOA
10.2015 - 08.2025
  • Performed daily inspections on switches.
  • Communicated with train dispatchers to obtain and adjust directions.
  • Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
  • Cut, switched and supervised loading and unloading of railcars.
  • Demonstrated expert knowledge of railroad regulations, ensuring compliance throughout all aspects of train operations.
  • Made public announcements on routes and delays.
  • Coordinated work plans for switching crew and diesel engine.
  • Provided protection for contractors and work groups from Staten Island Railway.

Education

New Dorp High School
Staten Island, NY

Skills

  • Safety awareness
  • System monitoring
  • Route planning
  • Incident reporting
  • Switching cars
  • Making announcements
  • Assisting customers
  • Work briefing

Languages

Spanish
Native or Bilingual

Timeline

Train Dispatcher

SIRTOA
08.2025 - Current

Train Conductor

SIRTOA
10.2015 - 08.2025

New Dorp High School

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