Jerry Rodriguez Mercado Jr
Fanwood,NJ
Summary
Enterprise Technology Integration graduate from Penn State, skilled in systems analysis, data analytics, and business process improvement. Proven experience in project management and cross-functional collaboration, effectively aligning IT solutions with business goals. Strong communication and problem-solving abilities, dedicated to driving data-driven decisions and delivering impactful technology solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Passaic Valley Regional High School
Passaic Valley, NJ
06.2023 - 06.2025
- Monitored and assisted students with daily routines to ensure adherence to schedules.
- Communicated with teachers regarding student progress, behavior, and special needs.
- Collected data to support follow-through on learning activities and student development.
Leasing Consultant
University Partnership
State College, PA
10.2023 - 05.2025
- Delivered exceptional customer service and conducted property tours for prospective tenants.
- Assisted in processing leases and addressing tenant inquiries efficiently.
- Collaborated with team members to achieve leasing goals effectively.
Teacher's Assistant
Bergen County Special Services
Little Falls, NJ
06.2023 - 05.2025
- Facilitated student support for developmental needs through tailored lesson plans and routine assistance.
- Monitored student behavior and academic progress, maintaining communication with lead teachers.
- Fostered an inclusive and structured classroom environment to enhance learning experiences.
Digital Solutions & IT Operations Intern
A DiVito and Son Landscaping
Fanwood, NJ
01.2025 - 04.2025
- Streamlined workflow and enhanced office efficiency by developing office software.
- Managed communication with clients and team members through email and phone.
- Assisted with online tasks, payroll processing, and client estimates using company software.
Appraiser
DiVito and Son Landscaping
Fanwood, NJ
06.2021 - 08.2023
- Engaged with potential clients to assess needs and establish relationships.
- Calculated estimates for new customers to facilitate informed decision-making.
- Handled customer phone calls and emails to provide timely responses and support.
Restaurant Busser
River and Rail Cantina
Cranford, NJ
06.2022 - 01.2023
- Supervised night crew, ensuring adherence to operational standards.
- Assisted with pre- and post-shift duties, including table setup and inventory restocking.
- Recognized by team leaders for reliability and dedication to service quality.
Education
Bachelor of Science - Enterprise Technology Integration
The Pennsylvania State University
05.2025
Skills
- Systems analysis and integration
- Database design and analytics
- Business process improvement
- Agile project management
- IT-business alignment
- Stakeholder communication
- Data-driven decision making
- Cross-functional leadership
- Technical writing and presentations
Certification
- Advanced Cyber Threat Intelligence
- Data Strategy
- Business Analysis Foundations & for Project Managers
- IT Security & Network Security
- Excel Data Analysis
- Introduction to Ethical Hacking
- Full-Stack JavaScript App with AWS Amplify
Relevant Project Experience
- PSU Website (08/23–12/23): Designed and developed a responsive website using HTML/CSS, emphasizing modern design principles, user experience, and intuitive navigation.
- Relational Database Design (01/24–05/24): Created detailed ER diagrams and implemented complex many-to-many relationships between students and courses to support robust data management.
- PSU Bank (08/24–12/24): Developed a secure banking system prototype with features for deposits, withdrawals, and account management; designed a relational database to ensure data integrity; applied FinTech concepts and enterprise application development best practices.
- Supply Chain Management at Amazon (08/24–12/24): Conducted an in-depth analysis of Amazon’s supply chain strategies, focusing on logistics, automation, and the integration of robotics to optimize fulfillment and order processing speed.
Leadership Experience
- Risk Management, Sigma Pi Fraternity, Theta-Iota Chapter, 04/20, 05/22, Taking appropriate measures to minimize risk to assure the safety & well-being of members and non-members interacting with the Fraternity in all capacity.
- Member, Nittany AI Leadership Club, Penn State, 09/24, Present, Collaborating on AI-driven projects, developing leadership skills, and engaging in workshops aimed at fostering innovation in artificial intelligence., Working closely with a diverse team of peers to solve real-world problems using AI technologies.
Timeline
Digital Solutions & IT Operations Intern
A DiVito and Son Landscaping
01.2025 - 04.2025
Leasing Consultant
University Partnership
10.2023 - 05.2025
Teacher's Assistant
Bergen County Special Services
06.2023 - 05.2025
Teacher Assistant
Passaic Valley Regional High School
06.2023 - 06.2025
Restaurant Busser
River and Rail Cantina
06.2022 - 01.2023
Appraiser
DiVito and Son Landscaping
06.2021 - 08.2023
Bachelor of Science - Enterprise Technology Integration
The Pennsylvania State University
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