IT professional with extensive experience in software development and system architecture. Proven track record in data analysis and cross-functional collaboration. Dedicated to delivering innovative solutions that drive organizational growth.
Overview
38
38
years of professional experience
3
3
Certifications
Work History
IT Solutions Principle
American Signature
Columbus, OH
08.2018 - Current
Developed interfaces to integrate legacy systems with Manhattan Active Omni.
Collaborated with team members to meet deadlines and achieve project goals.
Engineered environments for testing compatibility between legacy and Manhattan systems.
Promptly resolved customer issues, enhancing overall satisfaction through effective service.
Implemented innovative solutions that elevated team performance and project results.
Utilized technical expertise to troubleshoot complex problems and deliver solutions efficiently.
Recognized by management for excellence in customer service delivery.
IT Director
American Signature
Columbus, OH
08.2009 - 08.2018
Aligned technology initiatives with business objectives through strategic IT leadership.
Engineered vehicle routing system using GraphHopper VRP, enhancing efficiency.
Designed mobile applications for furniture delivery and sales, improving customer interactions.
Collaborated with cross-functional teams to optimize system performance.
Implemented software solutions that improved operational efficiency across departments.
Mentored IT staff to foster professional growth and skill enhancement.
Managed a team of IT professionals in designing, developing, and implementing projects.
Analyzed organizational requirements to identify necessary software solutions.
Programmer Analyst
American Signature
Columbus, OH
05.1988 - 08.2009
Created a back office system to optimize furniture store operations.
Developed a back-end web interface addressing diverse operational needs.
Established an in-home scheduling application, enhancing appointment management.
Analyzed system requirements and converted them into clear technical specifications.
Implemented software enhancements through collaboration with cross-functional teams.
Formulated programming methodology that increased efficiency using service-oriented architecture.
Developed socket-based services to improve data communication effectiveness.