Jerry Tedder
Colonial Country Club
Thomasville,NC
4
years of professional experience
Results-driven professional with experience in golf course operations and team management. Skilled in issue resolution and inventory control, committed to delivering exceptional service and fostering collaboration for enhanced operational efficiency.
Work History
Golf Course Attendant
4 Months- Coordinated tee time schedules, enhancing member experience through efficient management of bookings.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Implemented process improvements in workflow efficiency, streamlining tasks for enhanced productivity during peak times.
- Monitored inventory levels for supplies, ensuring timely reordering to maintain seamless operations at the club.
- Transportation duties for guests' golf bags to carts while maintaining positive interactions with clients.
- Fostered a welcoming atmosphere at the driving range area by keeping it well-stocked with practice balls.
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
- Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
Crew Leader
2 Months- Trained and mentored team members in product preparation and customer service standards.
- Trained team members in product preparation and customer service standards.
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Golf Course Attendant
2 Years 9 Months- Managed daily operations of a golf course, ensuring optimal playing conditions for members and guests.
- Assisted with maintenance of the course equipment, promoting longevity and reliability of tools used.
- Provided exceptional customer service, addressing inquiries and resolving issues to improve satisfaction levels.
- Trained new staff on operational procedures, fostering a knowledgeable team environment focused on efficiency.
- Collaborated with the maintenance team to oversee turf quality, contributing to overall aesthetic and playability of the course.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Checked driving the driving range and the grounds daily to identify and manage maintenance needs.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Observed guests for proper use of equipment and respectful behavior on property.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
Sales Associate
3 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of sales floor, ensuring optimal product visibility.
- Adhered to store safety protocols, contributing to a safe environment for customers and staff.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
No Degree - Political Science
- Turning Point USA Member
High School Diploma
- 3.82 GPA
- FFA Member
- Model United Nations Member
- Elected Captain of Tennis
Skills
Golf course maintenance
Customer service
Issue resolution
Customer support
POS systems
Inventory management
Staff onboarding
Time management
Decision-making
Teamwork and collaboration
Strong work ethic
Timeline
Crew Leader
Little Caesars Pizza
10.2026 - 12.2026Read More
Golf Course Attendant
Colonial Country Club
06.2026 - CurrentRead More
Golf Course Attendant
High Point Country Club
09.2023 - 06.2026Read More
Sales Associate
Ingles Markets Inc
06.2023 - 09.2023Read More
Appalachian State University
No Degree from Political Science
Read More
Ledford High School
High School Diploma
Read More