Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Jerry Thomas

Jerry Thomas

Conroe,TX

Summary

I'm a growth-minded executive with extensive experience driving strategic market expansion, building high-impact teams, and aligning complex operations across healthcare, technology, and public safety sectors.

At the intersection of mission and metrics, I thrive on connecting people, solving tough problems, and transforming vision into measurable results. Whether scaling SaaS platforms, optimizing EMS systems, or advancing patient-centered care models, my focus remains the same: deliver value, build trust, and lead with purpose.

From leading national revenue strategies to forging regional partnerships, I bring a unique blend of C-Suite leadership, frontline experience, and customer-first thinking. I believe in building strong cultures, transparent collaboration, and always asking, “How can we do this better—for the people we serve and the teams we lead?”

Overview

42
42
years of professional experience
1
1
Certification

Work History

Emergency Services Market Development

CommonSpirit
Houston, TX
01.2024 - Current

Relationship Building & Stakeholder Engagement

  • Deep understanding of hospital priorities, EMS challenges, and community dynamics.
  • Proven success in fostering collaborative partnerships between EMS agencies, hospital departments, and community organizations.

Data-Driven Growth Planning

  • Skilled in using EMS and hospital data to drive decisions (e.g., transport patterns, patient acuity, payer mix, outcome data).

Communication & Influence

  • Effective in C-suite conversations, public presentations, and bedside collaboration. Thought leadership in EMS-hospital relations and emergency care transformation..

Financial Acumen

  • Strong understanding of healthcare finance, EMS revenue cycles, and how transport volume affects hospital margins.
  • Ability to align strategic growth initiatives with sustainable financial performance.

Chief Revenue Officer / Advisor

Datably
Chattanooga, TN
06.2020 - Current

Vision and Planning

  • Strategically aligned sales, marketing, and customer success teams at Datably, Inc. to optimize customer journey and identify new market opportunities.
  • Maximized software sales and achieved targeted revenue growth by overseeing all revenue-generating activities.
  • Lead efforts to increase company revenue by implementing innovative strategies and fostering cross-functional collaboration.
  • Developed and implemented comprehensive strategies to increase revenue, market share, and profitability.

Community Engagement Manager

ESD 11
Spring , Texas
05.2021 - 12.2022
  • Developed and implemented community engagement strategies to support organizational objectives.
  • Analyzed feedback from surveys and focus groups regarding current programs and services offered by the organization.
  • Evaluated existing programs and services regularly to ensure they are meeting their goals effectively.
  • Managed social media accounts and designed a website to engage with a broader range of stakeholders in the community.
  • Organized and facilitated community events, such as town hall meetings, public forums, and volunteer activities.
  • Provided administrative support for various projects related to community engagement activities.

Licensed Real Estate Agent

Core Group Real Estate
Oviedo, FL
06.2018 - 06.2022
  • Advised clients on strategies to maximize the value of their real estate investments.
  • Maintained up-to-date knowledge of zoning regulations, deed restrictions, and other legal requirements related to real estate transactions.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders, and builders.
  • Multi-million dollar producer with award recognition

Chief Sales Officer / EVP National Accounts

The White Stone Group
Knoxville, TN
09.2001 - 04.2017

Strategic Leadership / Revenue Profitability

  • Developed and implemented comprehensive sales strategies to increase revenue.
  • Managed complex sales at the C-Suite level to improve fiscal alignment and patient outcomes.
  • Coached and mentored a team of sales representatives to exceed quarterly goals.
  • Collaborated with the marketing department on promotional activities to maximize product visibility.
  • Developed relationships with key stakeholders to expand the customer base.
  • Responsible for budget oversight, year-over-year growth model, and achieving hundreds of net new logos nationwide. IE HCA, Tenet, Mayo Health, Providence, Memorial Hermann, etc.

Regional EMS Director - High Performance EMS System

MCHD / Rural Metro Ambulance
Houston / Orlando, TX/ Fl
08.1995 - 08.2002

System Design and Implementation / Regulatory

  • Analyze data to implement effective deployment strategies to deliver contract performance measures of EMS response times.
  • Managed the transition from a static 24-hour deployment plan to a high-performance, on-demand design, with hybrid 24-hour and peak unit performance to enhance outcomes.
  • Developed and implemented Emergency Medical Services policies and procedures.
  • Ensured compliance with applicable laws, regulations, standards, guidelines, and protocols in the EMS sector.

Human Resources

  • Oversaw personnel recruitment, training, development, and evaluation processes.
  • Monitored operational performance against established standards, objectives, and goals, with employee accountability.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Provided strategic direction to ensure the effective delivery of EMS services.
  • Collaborated with local government agencies to develop new initiatives for improving public safety services.
  • Worked with municipal entities and fire agencies to create a seamless patient response model and deliver high-qualitypatient care.
  • Managed financial resources, including budgeting and forecasting activities.
  • Supervised daily operations of paramedics, EMTs, dispatchers, and other support staff members.
  • Coordinated with other healthcare providers to ensure efficient patient care management.

Paramedic

Montgomery County Hospital District
Conroe , Texas
09.1983 - 08.1995

Clinical Skills

  • EMT - Paramedic
  • Multiple advanced clinical certifications are attached
  • Multiple management responsibilities during the timeframe, including IE Clinical Director with Paramedic and EMT program oversight, and Supervisor
  • Founding member of the Critical Incident Stress Management and Peer Support team. Conducted routine debriefings and monthly peer support meetings for staff

Education

Black Belt Lean Six Sigma - Healthcare - Healthcare

Villanova University
Villanova, PA
05-2015

Skills

  • Data analysis
  • Healthcare finance
  • Market strategy
  • Stakeholder engagement
  • Community outreach
  • Sales management
  • Policy development
  • Public speaking
  • Team leadership
  • Cross-functional collaboration
  • Problem resolution
  • Regulatory compliance
  • Crisis management
  • Strategic planning
  • Budget oversight
  • Crisis communication
  • Emergency services management
  • Interagency collaboration
  • Emergency response coordination
  • Personnel management
  • Operational efficiency
  • Leadership

Certification

  • Leadership North Houston - May 2023
  • LNH Mentor - 2024 - 2025
  • Multiple clinical certifications attached
  • Ordained Master Chaplain - 2022
  • EMT - Paramedic
  • Certified Practitioner - Resilience Coach
  • Ambulance Service Manager - ASM

References

References available upon request.

Timeline

Emergency Services Market Development

CommonSpirit
01.2024 - Current

Community Engagement Manager

ESD 11
05.2021 - 12.2022

Chief Revenue Officer / Advisor

Datably
06.2020 - Current

Licensed Real Estate Agent

Core Group Real Estate
06.2018 - 06.2022

Chief Sales Officer / EVP National Accounts

The White Stone Group
09.2001 - 04.2017

Regional EMS Director - High Performance EMS System

MCHD / Rural Metro Ambulance
08.1995 - 08.2002

Paramedic

Montgomery County Hospital District
09.1983 - 08.1995

Black Belt Lean Six Sigma - Healthcare - Healthcare

Villanova University
Jerry Thomas