JERRY WENZEL
Vancouver,WA
Summary
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Delivery Driver/Warehouse Associate
Henderson & Daughter Doors & Windows
Vancouver, WA
06.2021 - 12.2021
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Wrapped pallets in shrink wrap prior to loading.
- Consistently lifted materials weighing as much as 100+ pounds.
- Operated box or straight trucks and cargo vans.
Maintenance Technician/Housekeeping Attendant
Vacasa
Remote/Washougal, WA
01.2017 - 03.2021
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Placed orders for new inventory to guarantee availability of adequate cleaning supplies.
- Used Mobile App to update status of each guest room and record maintenance needs.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
General Manager/Painting Contractor
Apex LTD Painting Experts
Vancouver, WA & Portland, OR
01.2009 - 05.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Shift Lead Manager
Hollywood Video
Vancouver, WA
01.2006 - 02.2008
- Cooperated with coworkers to improve customer experience and manage storefront.
- Evaluated employee performance and coached and trained to improve weak areas.
- Supervised employees and oversaw quality compliance with company standards for services.
- Set overall vision and provided team leadership.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Landscape Maintenance Worker
Jerry's Lawn Service
Tacoma, WA
01.2003 - 03.2005
- Maintained grounds by trimming, weeding and general clean-up.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Mowed lawns using self-propelled and riding mowers.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Operated landscaping equipment with focus on safety and machine longevity.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
- Landscaped yards by planting flowers, grass, trees and bushes.
- Maintained routine landscaping schedules to boost lawn health.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Developed lasting customer relationships and grew network over time.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
- Installed stonework according to landscape design plan and client specifications.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Worked with customers to develop designer landscaping plans for various budgets.
Education
GED -
Clark College
Vancouver, WA01.2008
Skills
- Stocking and Replenishing
- Route Deliveries
- Lifting and Sorting
- Order Picking and Processing
- Warehouse Logistics
- Assembly and Production
- Labeling and Boxing
- Good with Numbers
- Cash Register Operation
- Customer Care
- Motivated Team Player
- Freight Unloading and Loading
Timeline
Delivery Driver/Warehouse Associate
Henderson & Daughter Doors & Windows
06.2021 - 12.2021
Maintenance Technician/Housekeeping Attendant
Vacasa
01.2017 - 03.2021
General Manager/Painting Contractor
Apex LTD Painting Experts
01.2009 - 05.2019
Shift Lead Manager
Hollywood Video
01.2006 - 02.2008
Landscape Maintenance Worker
Jerry's Lawn Service
01.2003 - 03.2005
GED -
Clark College