Summary
Overview
Work History
Education
Skills
Timeline
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JERRY L. HALE

Bell Buckle,TN

Summary

Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.

Overview

15
15
years of professional experience

Work History

Vice President of Operations

Aristocrat Technologies, Inc
07.2017 - 01.2023
  • Exceeded customer expectations every year by driving strong customer-focused culture across technical services, field engineering, and network operations center employees, resulting in 99% up-time and 98% customer satisfaction
  • Optimized manufacturing and repair center operations by facilitating transformational projects which included greenfield construction of new integration center in conjunction with implementation of enterprise resource planning system, resulting in $15 m year over year savings opportunity
  • Successfully managed Video Gaming Technologies P&L with annual optimization targets and quarterly re-forecasting through structured spending practices and process control, ensuring annual variances did not exceed 10%
  • Contributed to Aristocrat’s top leadership group (approximately 50 leaders), responsible for driving strategic opportunities and execution tasks, resulting in double-digit growth year-over-year
  • Connected workforce with company vision and values by driving fun and rewarding culture, thereby achieving outstanding employee engagement scores

Vice President of Supply Chain

Aristocrat Technologies, Inc
10.2016 - 07.2017
  • Integrated component repair, cross-docking, and deployment efforts for Aristocrat products into Tulsa Integration Center, driving nearly $7 m in annual savings
  • Implemented cultural initiatives as a member of the Global Diversity and Inclusion steering committee and champion of the Tulsa D&I committee, resulting in strong positive employee feedback and greater collaboration among departments, leading the
  • Tulsa D&I committee to becoming the company benchmark for success

Senior Director, Supply Chain

Aristocrat Technologies, Inc
11.2013 - 10.2016
  • Provided early integration oversight and guidance as key member of Video Gaming Technologies leadership team, post-acquisition in 2014, ensuring smooth transition of roles and responsibilities as processes and teams merged together
  • Aligned supply chain and manufacturing functions by incorporating lean initiatives which resulted in less rework and overtime and by developing process visibility to ensure early warning signs of failure
  • Led project team efforts to receive top-level Oklahoma Quality Foundation award, Baldrige-based criteria, which included authoring application, training team members, and managing site visit review

Director, Supply Chain

Video Gaming Technologies, Inc
01.2009 - 11.2013
  • Established inventory management, purchasing/planning, sales/service support functions, including creation of policies and procedures, covering nearly $40 m in spend and saving VGT $1.5 m annually
  • Implemented 5S, Lean, Visual Workplace, and inventory management processes to very structure-less process, resulting in scheduling confidence, improved safety, and greater inventory accuracy
  • Established operations in Illinois, highly regulated and emerging (chaotic) market, by securing warehousing location, recruiting site-leader, and determining resources needed to operate this site with zero compliance issues and exceptional customer satisfaction

Education

Masters of Business Administration -

University of Arkansas, Sam M. College of Business
Fayetteville, AR

Bachelor of Science - Manufacturing Engineering Tech

Middle Tennessee State University
Murfreesboro

Skills

  • Executive leadership - strategic vision, staff development, growth mindset, cultural leader with passion for developing Diversity & Inclusion initiatives
  • Supply Chain Management - supplier relationship management, sourcing, negotiation, supply planning, inventory optimization, S&OP/SIOP
  • Operations - onsite and remote team management, large P&L responsibility, project management, process optimization within corporate, warehousing, distribution, manufacturing settings
  • Performance Excellence - Lean methodologies, growth mindset, change agent, critical thinker, strategic initiatives development

Timeline

Vice President of Operations

Aristocrat Technologies, Inc
07.2017 - 01.2023

Vice President of Supply Chain

Aristocrat Technologies, Inc
10.2016 - 07.2017

Senior Director, Supply Chain

Aristocrat Technologies, Inc
11.2013 - 10.2016

Director, Supply Chain

Video Gaming Technologies, Inc
01.2009 - 11.2013

Masters of Business Administration -

University of Arkansas, Sam M. College of Business

Bachelor of Science - Manufacturing Engineering Tech

Middle Tennessee State University

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JERRY L. HALE