Vong Pham Khaodeuanepheng
Vantumhealth
Richardson,United States
3
Languages
41
Years of experience
Visionary Executive Vice President with extensive experience in operations, growth strategy, and executive leadership. Proven ability to build high-performing teams, design scalable operating models, and guide organizations through complex transformations. Expertise includes financial management, AI-enabled analytics, and driving significant revenue growth through strategic planning and business development. Adept at leading cross-functional teams to optimize efficiency, reduce costs, and achieve ambitious business objectives.
Work History
Chief Executive Officer/ Growth Strategy
- Oversaw corporate management, financial operations, and service delivery for a regional IT solutions and staffing firm.
- Managed daily business operations across multiple service lines, refining processes through Lean methodology.
- Held full P&L responsibility and managed cash flow, implementing cost controls that reduced operating expenses by 28%.
- Expanded service offerings to encompass enterprise systems integration, managed IT staffing solutions, and technical consulting, generating 22% revenue growth.
- Formulated and executed multi-year strategic plans.
- Strengthened relationships with key clients and negotiated new contracts.
- Built, mentored, and scaled high-performing teams across operations, finance, and IT staffing.
- Implemented operational workflows, reporting systems, and KPI frameworks.
- Directed IT service delivery, lifecycle management, and the deployment of technology solutions.
- Fostered a culture of innovation by integrating new technologies and methodologies.
- Led cross-functional teams to enhance operational efficiency.
- Managed financial operations and ensured budget adherence.
- Streamlined internal communication processes.
- Negotiated new vendor contracts and managed strategic partnerships.
Executive Vice President of Operations
13 Years 7 Months- Directed operations for a 500+ employee IT services firm, overseeing enterprise IT staffing, lifecycle management, and technical consulting.
- Reduced client overhead by 35% through strategic staffing models and operational optimization.
- Managed multimillion-dollar budgets, financial reporting, and resource allocation.
- Developed and instituted lifecycle management processes for IT assets, decreasing asset downtime by 20%.
- Negotiated vendor and supplier contracts valued at over $25 million annually.
- Implemented technology solutions, including barcode and indoor positioning systems, improving asset tracking accuracy by 40%.
- Built and mentored cross-functional IT support, project management, and client services teams.
- Oversaw enterprise development projects utilizing MS Project and Agile methodologies.
- Managed vendor relationships and negotiated contracts, resulting in a 15% reduction in overall costs.
- Supported the Project Management Office by implementing standardized process-improvement templates.
- Managed a cross-functional team of engineers and analysts using Agile and JIRA.
- Cultivated robust relationships with clients, vendors, and partners.
- Introduced new technologies to automate operational processes.
- Drove expansion into new market territories.
- Supported the Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
- Established clear performance goals and utilized a KPI dashboard for target tracking.
- Identified and mapped inefficient processes using Lean Six Sigma, reducing cycle time by 15%.
- Oversaw supply chain operations.
- Increased profitability through targeted cost control measures.
- Mentored staff on best practices and process-optimization techniques.
- Conducted regular audits of operational procedures.
- Pioneered technology integration projects.
- Directed the development and execution of the company's growth strategy.
Co-Founder /Vice President of Operations
33 Years 1 Month- Directed strategic planning, sales operations, procurement, and nationwide IT support for a systems-integration firm.
- Managed a $65 million sales portfolio, approving all project proposals and optimizing resource allocation.
- Devised and executed innovative sales strategies, increasing revenue and market share.
- Led full-cycle asset management, supply chain logistics, and IT service operations.
- Developed and enforced operational policies to ensure compliance with R2, NAID, and EHS standards.
- Introduced KPI frameworks and performance monitoring systems.
- Managed large, geographically distributed teams.
- Guided cross-functional teams in upgrading legacy ERP systems to a cloud platform using Lean Six Sigma.
- Supported the Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
- Recruited and managed employees.
- Streamlined operational processes.
- Led cross-functional teams in the implementation of strategic initiatives.
- Developed and monitored key performance indicators.
- Collaborated with senior leadership to formulate long-range operational plans.
- Managed vendor relationships and negotiated contracts.
- Mentored staff on best practices and process-optimization techniques.
- Conducted regular audits of operational procedures.
- Pioneered technology integration projects.
- Directed the development and execution of the company's growth strategy.
Executive Vice President of Operations
1 Month- Spearheaded organizational strategy, business operations, client engagement, technology initiatives, financial performance, and talent development.
- Cultivated high-performing teams, architected scalable operating models, and guided organizations through complex transformations.
- Co-founded Vantum Health, establishing an AI-native healthcare intelligence and care orchestration platform.
Executive Vice President of Operations
5 Months- Directed global service delivery, operational strategy, and multi-region expansion for a managed IT and network-optimization firm.
- Architected AIS's enterprise operation model, enhancing governance, cross-functional alignment, and delivery predictability.
- Initiated AI-enabled analytics and automation projects that optimized resource allocation, reduced Mean Time to Resolve (MTTR), and improved Service Level Agreement (SLA) compliance.
- Elevated enterprise client outcomes, increasing satisfaction, retention, and service reliability.
- Collaborated with the CEO on a multi-year growth strategy, expanding AIS's managed services portfolio.
- Synchronized product sales, partnerships, and delivery teams towards shared commercial objectives.
- Augmented global workforce performance by building high-performing teams and implementing leadership development programs.
- Defined and executed core leadership responsibilities, establishing clear mandates for senior managers.
- Managed global operations and service delivery, orchestrating IT integration and technology risk assessments.
- Oversaw enterprise Profit and Loss (P&L) and financial operations, directing budgeting, forecasting, and cost controls.
- Led the implementation of AI-driven optimization and automation tools within operations.
- Drove strategic growth and market expansion by identifying emerging service opportunities.
- Cultivated client success and executive engagement by establishing regular stakeholder meetings.
- Guided cross-functional teams in designing and executing organizational development programs utilizing Lean Six Sigma principles.
Chief of Staff
5 Years 2 Months- Directed operations for a cloud-based healthcare orchestration platform leveraging AI for Electronic Medical Record (EMR) data integration and population health management.
- Served as executive proxy for the CEO, spearheading strategic initiatives, investor relations, and critical client negotiations.
- Engineered and deployed scalable operational frameworks utilizing data-driven Key Performance Indicators (KPIs), enhancing cross-departmental efficiency by 27%.
- Managed AI-enabled analytics initiatives using Tableau and Power BI, achieving a 15% reduction in average patient processing time.
- Developed and monitored comprehensive financial models, budgets, and forecasts.
- Led HR strategy and talent acquisition efforts to assemble high-performing teams.
- Advised senior leadership on AI-driven healthcare analytics, interoperability solutions, and technology roadmaps.
- Implemented workflow automation and process optimization across sales, product, and operations departments.
- Directed sales strategy and business development initiatives.
Education
BBA - Finance, Business
Associate of Arts - Technical
Associate of Science - Electrical Technician
High School Diploma
Skills
Executive Leadership
Operations
Process Optimization
Microsoft 365 Office
Contract Negotiation
Budgeting
Business Development
Organizational Design
IT Integration
Risk
EHS Oversight
Performance Management
Workforce planning
Human Resources related functions
Policy and procedure modification
Performance evaluations
Staff management
Strategic sourcing
Contract management
Risk management
Claims management
Bidder
RFx Expert
RFQ
SOW Development
Meeting facilitation
Collaborative mindset
Results orientation
Planning and prioritization
Time management
Attention to detail
Strategic Planning
B2B SaaS sales
Supply Chain Procurement
Asset Lifecycle Management
Financial Modeling
Forecasting
Client Relations
Change Management
Technology Strategy
Compliance
Staff Development
Workforce Management
Innovation management
Process improvement
Administrative background
Event coordination
Staff scheduling
Vendor management
Cost analysis
Documentation Systems
Local
State
Federal Regulations
Procurement
RFI
RFP
SOP Design
Influencing skills
Ethical leadership
Diversity and inclusion
Critical thinking
Relationship building
Dispute resolution
LANGUAGES
English (Fluent)
Vietnamese (Fluent)
Laotian (Fluent)
WORK EXPERIENCE
01-2018
Timeline
Executive Vice President of Operations
Vantumhealth
09.2026 - CurrentRead More
Executive Vice President of Operations
Astra Information Systems AIS
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Chief of Staff
BettRai Inc
02.2021 - 04.2026Read More
Executive Vice President of Operations
Techforce Technology, Inc
01.2005 - 08.2018Read More
Co-Founder /Vice President of Operations
AIC Systems
05.1985 - 06.2018Read More
SMU Cox School of Business Southern Methodist University
BBA from Finance, Business
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DeVry Technical Institute DeVry University
Associate of Arts from Technical
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Mountain View College
Associate of Science from Electrical Technician
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North Dallas High School
High School Diploma
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Chief Executive Officer/ Growth Strategy
Infotech IT Solutions, Inc
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