Hi, I’m
Jersey Castillo
Houston,Texas
Summary
I am a driven and reliable employee. Nevertheless, I am upbeat, quirky, and easy to talk to. I've demostrated success with promoting customer loyalty, satisfaction and purchases using consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. I enjoy working in a team and I am eager to showcase my exceptional customer assistance and team work at Apple!
Overview
3
years of professional experience
Work History
L'Occitane En Provence
Retail Sales Advisor/Retail Keyholder
2022.06 - Current (2 years & 3 months)
Job overview
- Utilized strong multitasking abilities while juggling multiple responsibilities such as cashiering, stocking shelves, assisting customers, or handling returns/exchanges efficiently.
- Handled cash transactions, returns and exchanges with no problems of imbalance in the registers.
- Ensured high levels of customer satisfaction through efficient service, product knowledge, and problem-solving skills.
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
- Promoted a positive work atmosphere among colleagues through teamwork.
- Collaborated with team during promotional events to increased foot traffic and sales revenue.
- Initiated a welcoming environment for shoppers through friendly interactions and attentiveness, help customers complete purchases, locate items and test them out.
- Developed a loyal clientele by consistently delivering outstanding customer experiences tailored to individual needs.
- Consistently meet or exceed sales quotas when on the sales floor.
- Enhance all aspects of store performance with great attention to detail.
Sprouts Farmers Market Inc, Grocery
Bulk Clerk
2021.04 - 2022.01 (9 months)
Job overview
- Received packages and counted stock items.
- Ensured workplace safety by adhering to company policies and promptly addressing any hazards or concerns.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Enhanced customer satisfaction by providing efficient service, locating various products, and assisting with product selection.
- Assisted in seasonal inventory audits, contributing to accurate record-keeping and improved purchasing decisions.
- Reduced waste by implementing proper storage techniques for perishable items.
- Increased sales by creating attractive displays and promoting bulk products to customers.
- Expedited customer checkout process through accurate weighing, labeling, and pricing of bulk items.
Education
Lone Star College System , Cypress, TX
No Degree from BSN-Bachelors of Science in Nursing
10.2002
University Overview
- Research Project: "Aware of the Indegenous Truth"; a research paper about Christopher Columbus and the disastrous events that followed his arrival in America
- Capstone Project: "The Legacy Project"I made a movie/slideshow of my life which included videos and pictures of significant moments and events in my life.
Skills
- Goal-Oriented
- Brand Awareness
- Store maintenance
- Teamwork and Collaboration
- Customer Assistance
- Store Opening and Closing
- Cash Register Operation
- Stocking and Receiving
- Professional Appearance
Hobbies
On my free time I enjoy playing Volleyball, Video games, or watching a show on Netflix.
Timeline
Retail Sales Advisor/Retail Keyholder
L'Occitane En Provence
2022.06 - Current (2 years & 3 months)
Bulk Clerk
Sprouts Farmers Market Inc, Grocery
2021.04 - 2022.01 (9 months)
Lone Star College System
No Degree from BSN-Bachelors of Science in Nursing
Similar Profiles
PAOLA Luza PerezPAOLA Luza Perez
Packer at L'Occitane En ProvencePacker at L'Occitane En Provence
Ndeye Marieme DieneNdeye Marieme Diene
Beauty Advisor at L'Occitane En ProvenceBeauty Advisor at L'Occitane En Provence
Furat AlmawoofFurat Almawoof
Store Supervisor at L'Occitane En ProvenceStore Supervisor at L'Occitane En Provence