Victoria Herzog
Giddings,TX
Summary
Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Retail Sales Advisor
Lambs Tire & Automotive
Austin, TX
03.2023 - 08.2023
- Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
- Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
- Assisted store management in maintaining merchandise displays for optimal visual appeal and inventory control.
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
- Boosted customer satisfaction by providing personalized product recommendations and efficient service.
Price Coordinator
Brookshire Brothers
Giddings, TX
08.2019 - 01.2022
- Improved data accuracy by regularly auditing the pricing database and rectifying any errors found.
- Facilitated smooth communication between departments, sharing relevant pricing updates with sales, finance, and procurement teams.
- Reported safety and security hazards to adhere to company and personnel policies and procedures.
- Enhanced pricing accuracy by diligently reviewing and updating price lists in the database.
- Maintained appearance of facility and merchandise to encourage donors and shoppers.
Sales Associate
Walmart
Giddings, TX
07.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Master Of Social Work - Sociology
South Plains College
Levelland, TXHigh School Diploma -
Lubbock High School
Lubbock, TX05.2004
Skills
- Goal-Oriented
- Brand Awareness
- Building rapport
- Store maintenance
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Customer Assistance
- Money Handling
- Cash Handling
- Customer Engagement
- Phone Etiquette
- Cash Register Operation
- Flexible Schedule
- Store Opening and Closing
- Retail Sales
- Product Knowledge
- Stocking and Receiving
- Professional Appearance
- Retail Store Operations
- Customer Needs Assessment
- POS system operations
- Fluent in Language
- Suggestive Selling
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Advisor
Lambs Tire & Automotive
03.2023 - 08.2023
Price Coordinator
Brookshire Brothers
08.2019 - 01.2022
Sales Associate
Walmart
07.2019 - 12.2020
Master Of Social Work - Sociology
South Plains College
High School Diploma -
Lubbock High School