Jersey Wieland
Leo-Cedarville,IN
Summary
Dedicated front counter attendant and barista known for delivering friendly and welcoming customer service. Skilled in drink preparation and POS operation, with a proven track record of enhancing customer engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Front Counter/Barista
The Pop Stand
08.2024 - Current
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries with a friendly and welcoming demeanor.
- Operated soda machines and brewing equipment to produce high-quality beverages.
- Implemented new drink recipes, contributing to menu diversity and customer satisfaction.
- Maintained cleanliness of workstations and dining area ensuring compliance with health and safety regulations.
- Assisted in training new front counter crew members on drink preparation, POS system, and customer interaction techniques.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Managed inventory levels, restocking supplies to ensure uninterrupted service flow.
- Utilized point-of-sale systems to accurately process transactions and manage cash register duties.
- Maintained regular and consistent attendance and punctuality.
Social Media/Photography Assistant
Wieland Images
08.2023 - 08.2025
- Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
- Elevated the user experience by responding to comments, messages, and inquiries promptly and professionally.
- Collaborated with photographer/social media director to create visually appealing posts aligned with brand guidelines.
- Trained new interns on best practices for social media management and content creation techniques.
- Obtained, attributed and wrote compelling captions and other text for photos, video, and other graphics for online use.
- Supported photographer during sessions by posing clients, adjusting lighting and setting up backdrops as needed.
- Collaborated with photographer to develop creative concepts for photo shoots, enhancing project outcomes.
- Contributed to the creative process by suggesting innovative ideas for photoshoot concepts and themes.
- Reviewed images and selected the best frames to present in client portfolio for purchase.
Education
High School Diploma -
Homeschool
Leo, IN05.2026
Skills
- Customer service
- Opening and closing duties
- Attention to detail
- Beverage preparation
- Team collaboration
- Reliable and dependable
Timeline
Front Counter/Barista
The Pop Stand
08.2024 - Current
Social Media/Photography Assistant
Wieland Images
08.2023 - 08.2025
High School Diploma -
Homeschool