Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
TruckDriver

Jerusha Seal

Cataldo,Idaho

Summary

Personable and dedicated Customer Service Representative with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Pan Handle Health
Kellogg, ID
10.2023 - Current
  • Coordinated with other agencies to ensure comprehensive services were provided to clients.
  • Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
  • Counseled clients on mental health issues such as depression, anxiety, substance abuse.
  • Collaborated with other professionals such as physicians or therapists to coordinate care plans.
  • Educated families about available resources within the community.

Small Business Owner

R.D.S. Construction
Cataldo, ID
08.2012 - Current
  • Created budgets and monitored expenses to stay within budget limits.
  • Negotiated contracts with vendors, suppliers, and customers.
  • Oversaw daily operations of small business including customer service and financial management.
  • Ensured compliance with applicable laws and regulations while running the business.
  • Resolved conflicts between staff members and customers when necessary.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Researched similar businesses to determine competitive advantages.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.

Education

Some College (No Degree) - Business Education

University of Louisiana At Monroe
Monroe, LA

Skills

  • Customer Retention
  • Schedule Management
  • Customer Relations
  • Appointment Scheduling
  • Complaint resolution
  • Active Listening
  • Typing proficiency
  • Follow-up skills
  • Technical Support
  • Problem-solving abilities
  • Positive and professional

Affiliations

I have 5 kids at home and enjoy spending as much time with them as possible doing everything from amusement parks to kayaking.

I am also involved with the Missoula Children's Theater in the Silver Valley for 3 years now. I head the committee and plan everything from the fundraising to the location. I really enjoy bringing this activity to our local community.

References

References available upon request.

Timeline

Customer Service Representative

Pan Handle Health
10.2023 - Current

Small Business Owner

R.D.S. Construction
08.2012 - Current

Some College (No Degree) - Business Education

University of Louisiana At Monroe

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Jerusha Seal