Jervaunte Waldron
Tampa,FL
Summary
Accomplished Inbound Operations Team Lead at Target Corporation, adept in Logistics Management and fostering Team Collaboration. Spearheaded projects to streamline operations, enhancing team efficiency by implementing quality control and time-saving strategies. Proven track record in boosting operational performance and employee development, with a keen focus on achieving project goals and elevating customer satisfaction.
Overview
8
8
years of professional experience
Work History
Inbound Operations Team Lead
Target Corporation
07.2016 - 07.2024
- Trained new employees on company policies, procedures, and best practices to facilitate their smooth onboarding into the team.
- Managed complex projects with multiple deadlines, ensuring all objectives were met successfully.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Lead a team of professionals to achieve project goals on time and within payroll constraints.
- Implemented quality control measures to reduce baffles and ensure consistent standards across all departments within the store.
- Conducted regular performance evaluations, providing constructive feedback to promote professional growth within the team.
- Collaborated closely with other departments to streamline interdepartmental communication and improve overall organizational cohesion.
- Facilitated staff development programs aimed at enhancing technical skills as well as leadership capabilities among team members.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
- Developed and implemented new policies and procedures to optimize operational performance.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
Education
GED -
Gary High School
Tampa, FL05.2015
Skills
- Operational Excellence
- Forecasting
- Workforce Planning
- Documentation
- Logistics Management
- Performance monitoring
- Staff Supervision
- Team Training
- Operations Management
- Employee Development
- Management
- Customer Relations
- Project Management
- Task Delegation
- Customer Relationship Management
- Project Planning
- Quality Assurance
- Compliance Management
- Warehouse Operations
- Inventory Coordination
- Scheduling Coordination
- Logistics Oversight
- Safety oversight
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
- Excellent Communication
- Active Listening
- Effective Communication
- Team Collaboration
- Adaptability and Flexibility
- Decision-Making
- Team building
- Relationship Building
- Goal Setting
- Retail experience
- Retail business management
- Retail Floor Stocking
- Retail sales professional
- Retail Trends Analysis
- Retail Inventory Management
- Retail analytics
- Retail Store Layouts
Timeline
Inbound Operations Team Lead
Target Corporation
07.2016 - 07.2024
GED -
Gary High School