Jesaia Sakuma
National City,CA
Summary
Proven team collaborator and adept problem-solver, I leveraged my math proficiency and exceptional communication skills at DECA Commissary to enhance customer satisfaction and meet daily sales targets. My dedication to learning and physical stamina contributed to significant team achievements, consistently exceeding performance expectations.
Overview
5
5
years of professional experience
Work History
Store Worker
DECA Commissary
San Diego, CA
01.2023 - 11.2023
- Assisted with training new employees on store policies, procedures, and best practices for exceptional customer service delivery.
- Contributed to a positive work culture by consistently displaying a strong work ethic and collaborating well with colleagues on various tasks or projects.
- Demonstrated strong problem-solving skills when faced with challenges such as out-of-stock situations or dealing with difficult customers.
- Managed multiple priorities simultaneously by efficiently organizing workload while maintaining focus on delivering excellent results under pressure.
- Collaborated with team members to meet daily sales targets and maintain high levels of productivity.
- Effectively communicated with suppliers regarding deliveries, invoicing issues or any other concerns related to goods received.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Level 3 Associate
In-N-Out Burger
San Diego, CA
12.2021 - 11.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
Crew Member
Chipotle
San Diego, CA
06.2019 - 09.2020
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Service and Food Champion
Taco Bell
San Diego, CA
08.2018 - 02.2019
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
- Streamlined drive-thru operations through clear communication with team members and efficient order assembly processes.
- Participated in regular staff training sessions to stay updated on menu offerings, promotions, and company policies.
- Contributed to a positive team atmosphere by maintaining a professional attitude and providing support to fellow employees in all areas of service.
- Increased repeat business by establishing rapport with customers through friendly interactions and personalized service.
- Adhered to all sanitation guidelines when handling food items, ensuring the safety and well-being of customers at all times.
- Enhanced customer satisfaction by providing efficient and courteous service at the counter and drive-thru window.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Processed orders on POS system and accepted cash and charge payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
No Degree - Kinesiology
San Diego Mesa College
San Diego, CANo Degree - Kinesiology
San Diego City College
San Diego, CAHigh School Diploma -
James Madison High School
San Diego, CA06.2018
Skills
- Math Proficiency
- Computer skills
- Communication
- Time management
- Self-Motivated and Disciplined
- Problem-Solving
- Willing to Learn
- Physical Strength and Stamina
- Team Collaboration
- Decision-Making
Timeline
Store Worker
DECA Commissary
01.2023 - 11.2023
Level 3 Associate
In-N-Out Burger
12.2021 - 11.2022
Crew Member
Chipotle
06.2019 - 09.2020
Service and Food Champion
Taco Bell
08.2018 - 02.2019
No Degree - Kinesiology
San Diego Mesa College
No Degree - Kinesiology
San Diego City College
High School Diploma -
James Madison High School