Summary
Overview
Work History
Education
Skills
Interests
Timeline
AssistantManager

Jessica Weber

Buffalo,NY

Summary

Dynamic professional with expertise in operations management and strategic planning, enhancing efficiency at Buffalo Bros Burgers. Proven track record in problem-solving and decision-making, driving process improvements and business development. Successfully streamlined inventory management, reducing waste by 20%. Adept at fostering collaboration and adaptability, ensuring compliance and achieving organizational goals.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Assistant Manager

Buffalo Bros Burgers
Hamburg, NY
03.2021 - Current
  • Streamlined daily operations to enhance customer service efficiency and satisfaction.
  • Trained new employees on operational procedures and customer service standards.
  • Oversaw daily operations to ensure alignment with organizational goals.
  • Developed and implemented training programs for staff to enhance service quality.
  • Analyzed customer feedback to identify areas for operational improvement.
  • Streamlined communication between departments to improve collaboration and workflow.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
  • Enhanced operational efficiency by streamlining inventory management processes.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Facilitated process improvements through data analysis, identifying areas for increased efficiency and effectiveness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Career Services Assistant

Bryant & Stratton College
Getzville, NY
01.2012 - 04.2014
  • Assisted students in identifying career goals and developing job search strategies.
  • Provided resume critiques and interview preparation sessions to improve candidate readiness.
  • Streamlined appointment scheduling processes for greater efficiency and improved user experience.
  • Advised individuals on job search strategies, resume development, and interviewing.
  • Conducted labor market research to inform program development initiatives tailored towards current industry trends and demands.
  • Supported alumni relations initiatives by providing ongoing career support to recent graduates entering the workforce.
  • Achieved department metrics and quotas for interviews, hires, and job placement goals.
  • Established strong relationships with employers, increasing job and internship opportunities for students.
  • Developed career and education plans based on individual needs.
  • Developed and deepened connections with mentees, influencing career, and life choices of each potential program participant.
  • Helped students develop organizational, time management and study skills.
  • Educated students on college admissions process and scholarship requirements.

Assistant Head Chef

Altons Restaurant
Cheektowaga, NY
01.2008 - 02.2014
  • Oversaw daily kitchen operations, ensuring consistency in food quality and presentation.
  • Streamlined inventory management processes, reducing waste and optimizing supply usage.
  • Collaborated with front-of-house teams to ensure efficient service delivery during peak hours.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe kitchen environment.
  • Evaluated vendor performance, negotiating contracts to secure high-quality ingredients at competitive prices.
  • Led special event catering initiatives, coordinating kitchen staff for successful execution of large-scale functions.
  • Managed staff scheduling during peak seasons, ensuring adequate coverage and limiting overtime expenses while maintaining a high level of service.
  • Contributed to a positive work environment by resolving conflicts among team members effectively and professionally.
  • Maintained well-organized mise en place to keep work consistent.
  • Hired, managed, and trained kitchen staff.
  • Disciplined and dedicated to meeting high-quality standards.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Education

Associate of Science -

Associate of Science - Paralegal Studies

Bryant And Stratton College
Getzville, NY
08-2016

Skills

  • Decision-making
  • Problem-solving
  • Time management
  • Conflict resolution
  • Operations management
  • Strategic planning
  • Business administration
  • Business development
  • Multitasking and organization
  • Adaptability and flexibility
  • Process improvement strategies
  • Business development understanding

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Offering time and support to shelters for the homeless, women, and animals
  • Backpacking and Hiking
  • Adventure Travel
  • Artificial Intelligence (AI) and Machine Learning
  • Geocaching

Timeline

Assistant Manager

Buffalo Bros Burgers
03.2021 - Current

Career Services Assistant

Bryant & Stratton College
01.2012 - 04.2014

Assistant Head Chef

Altons Restaurant
01.2008 - 02.2014

Associate of Science -

Associate of Science - Paralegal Studies

Bryant And Stratton College
Jessica Weber