Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeselle Mangune

Plano

Summary

Detail-oriented and analytical Senior Specialist with over 5 years of experience in banking operations. Demonstrated proficiency in data analysis and driving process improvement. Holds an Associate of Science in Accounting Technology and a Data Analytics Certificate from UNT. Skilled in utilizing technical expertise and data tools to support business decisions, develop meaningful metrics, and maintain strict compliance with policies and procedures.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Chase Auto Booking & Funding Senior Specialist

JPMorgan Chase & Co.
03.2023 - Current
  • Conducted baseline analysis to uncover patterns and process enhancements in auto booking and funding operations.
  • Researched, gathered, and prepared information for analysis and reporting, providing valuable insights to management for strategic decision-making.
  • Created monthly error reports for the team utilizing Excel PivotTables, facilitating targeted improvements and increasing team accuracy.
  • Utilized Tableau to analyze and visualize production data for the Chase Funding Booking & Funding team, supporting operational performance reviews.
  • Applied data integrity and collection methods to maintain compliance with all relevant controls, policies, and procedures.
  • Collaborated with cross-functional teams to structure and visualize data, empowering business decisions.
  • Supported and contributed to projects and initiatives, sharing best practices and learnings across teams.
  • Developed and maintained metrics reporting and dashboards using Microsoft Excel and other data tools.

Chase Associate Banker

JPMorgan Chase & Co.
12.2017 - 02.2023
  • Delivered exceptional customer service while processing transactions and resolving account inquiries.
  • Identified opportunities to improve operational efficiency and reduce errors through data-driven analysis.
  • Ensured compliance with banking regulations and internal policies.
  • Assisted in training new staff and sharing best practices.

Education

Associate of Science - Accounting Technology

Florida State College of Jacksonville
Jacksonville, FL
12.2022

Skills

  • Data Analysis & Visualization (Excel, Tableau)
  • Intelligent Automation Tools (Alteryx, etc)
  • Relational Database Systems (SQL basics)
  • Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Data Integrity & Compliance
  • Metrics Reporting & Dashboard Development

Certification

  • Data Analytics Certificate
  • University of North Texas, July 2024

Timeline

Chase Auto Booking & Funding Senior Specialist

JPMorgan Chase & Co.
03.2023 - Current

Chase Associate Banker

JPMorgan Chase & Co.
12.2017 - 02.2023

Associate of Science - Accounting Technology

Florida State College of Jacksonville

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