Jesenia Torres
Aubrey,TX
Summary
Driven Medical Esthetician with a proven track record at Glow Med Esthetics, enhancing clinic reputation through advanced facial treatment knowledge and exceptional patient education abilities. Mastered chemical peels and microdermabrasion, significantly improving skin health. Excelled in relationship building, ensuring personalized care and fostering client loyalty. Achieved notable revenue growth by introducing innovative treatments and products. Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. High-achieving medical esthetician with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Esthetician/Operations Officer
Glow Med Esthetics
09.2022 - 11.2023
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
- Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
- Mentored junior estheticians by sharing knowledge of best practices and advanced techniques in the field of medical aesthetics.
- Improved patient satisfaction by providing personalized skincare treatments and product recommendations.
- Reduced client recovery time with meticulous aftercare guidance that minimized potential complications post procedure.
- Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
- Fostered friendly, warm, and exceptional customer experience.
- Welcomed clients arriving for appointments.
- Recommended retail products for at-home use.
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Educated patients on treatment options.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Discussed procedures and treatment options with clients.
- Created repeat business by developing long-term relationships with regular customers.
- Performed consultations for patients before scheduling treatments.
- Explained benefits of skin care products to clients.
- Cleansed, exfoliated and moisturized customer skin.
- Handled busy schedules and stayed on top of key deadlines.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Practiced new makeup application techniques and color combinations to promote various makeup brands.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Increased response to unit reports and challenged management to quickly respond to and act on reports.
- Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
- Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
- Developed strong relationships with vendors, negotiating contracts to achieve cost savings for the organization.
Esthetician
Massage Luxe Spa
07.2022 - 11.2022
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Welcomed clients arriving for appointments.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Boosted spa revenue, introducing innovative skin care treatments and packages.
Education
Diploma - Medical Esthetician
Cozmo Beauty School
Bonita Springs, FL08.2022
Bachelor of Science - Human Resources Management
Purdue University - North Central
Westville, IN06.2018
Skills
- Facial Treatment Knowledge
- Medical Spa Operations
- Pre-and Post-Operative Care
- Patient Education Abilities
- Ultrasonic Cavitation
- Chemical Peel Expertise
- Record Keeping Abilities
- Skin rejuvenation methods
- Dermaplaning techniques
- Microdermabrasion proficiency
- Client consultation abilities
- Waxing and threading
- Appointment Scheduling
- Radiofrequency skin tightening
- Body Contouring Procedures
- Sanitization
- Relationship building and management
- Florida licensed esthetician
- Excellent team player
- Infection Control
- HydraFacials
- Eyelash extension application
- Superior attention to detail
- Professional Demeanor
- Esthetics
- Airbrush makeup artistry
- Time Management
- Attention to Detail
- Facial Massage
- Eyelash and Eyebrow Tinting
- Facial and Scalp Massage
- Exfoliation Treatments
- Facial Masks
- Sterilization
- Self Motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Received award for expert chemical peel applications.
Certification
- Licensed Esthetician - 2022
- Emineence Training - 2022
- BBGLOW Certified- 2022
- Tattoo artist license- 2022
- Hydrafacial- 2022
Languages
Spanish
Native or Bilingual
Timeline
Medical Esthetician/Operations Officer
Glow Med Esthetics
09.2022 - 11.2023
Esthetician
Massage Luxe Spa
07.2022 - 11.2022
Diploma - Medical Esthetician
Cozmo Beauty School
Bachelor of Science - Human Resources Management
Purdue University - North Central
- Licensed Esthetician - 2022
- Emineence Training - 2022
- BBGLOW Certified- 2022
- Tattoo artist license- 2022
- Hydrafacial- 2022
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