JESICA BASANT
Rochester,New York
Summary
A highly skilled and enthusiastic professional with over five years of experience in enhancing healthcare outcomes through the implementation of innovative solutions. Proven track record in overseeing continuous program/product growth and development while simultaneously managing diverse projects with a high degree of accuracy. Strong communication skills, exceptional proficiency in data reporting, and a drive to achieve organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Innovation Product Analyst
Excellus BlueCross BlueShield
Rochester, NY
08.2022 - Current
- Act as the subject matter expert, supporting the development of 5 pharmacy solutions from conception to market launch to address gaps in care.
- Contribute to the development of an innovative product that achieved $10 million in savings and generated $500,000 in revenue within one year.
- Stimulate innovative thinking by delving into market research, gain insights into the competitive landscape, and identify 3 opportunities for differentiation.
- Facilitate focus groups and developed questionnaires to identify opportunities for improving care delivery related to social determinants of health (SDoH) and trends in medication management.
Population Eye Health Program Manager
University Of Rochester Medical Center
Rochester, NY
11.2019 - 08.2022
- Onboarded and oversaw a teleophthalmology program in 8 Safety Net primary care practices, meticulously monitoring key performance indicators to ensure timely achievement of project deliverables.
- Spearheaded cross-functional collaborations among stakeholders to facilitate information sharing and drive collective action on key issues.
- Collaborated within a highly dynamic environment to improve HEDIS metric score by connecting 20% of patients with eye disease and approximately 30% with poor vision to follow-up eye care, resulting in $12,000 in reimbursements.
- Trained staff members in best practices for program implementation, contributing to a highly skilled team dynamic.
Data Integrity Analyst
University of Rochester Medical Center
Rochester, NY
05.2018 - 11.2019
- Collaborated across a team of 5 analysts to resolve 164,000 duplicate patient records within 7 months.
- Resolved patient data discrepancies through diligent research and cross-referencing of multiple sources.
- Communicated with ancillary departments and affiliate hospitals to ensure data accuracy within electronic health record, Epic.
Education
Master of Business Administration - Information Systems And Business Analytics
State University At Albany
Albany, NY01.2018
Master of Public Health - Health Policy And Management
New York Medical College
Valhalla, NY01.2016
Bachelor of Science - Biology
Rochester Institute of Technology
Rochester, NY01.2014
Skills
- Microsoft Office Suite
- Competitive Intelligence (CI)
- Product Development
- Analytics and Reporting
- Problem Solving
- Detail Oriented
Certification
Advanced Lean Six Sigma Certificate, 2021, Rochester Institute of Technology, Rochester, NY
Publications
Clinical staff impressions on implementation of a teleophthalmology program to improve diabetic retinopathy surveillance informed by implementation science frameworks JMIR Diabetes, 03/30/2022, JMIR Diabetes, 35353038
Volunteer Experience
- Membership Services Board Member, 01/2021, 12/2022, India Community Center (ICC), Macedon, NY
- Case Management Volunteer, 09/2014, 12/2015, Westchester Medical Center, Westchester, NY
Training
- Dale Carnegie Skills for Success, 2023, Excellus BlueCross BlueShield, Rochester, NY
- Leadership Exploration, 2023, Excellus BlueCross BlueShield, Rochester, NY
Timeline
Pharmacy Innovation Product Analyst
Excellus BlueCross BlueShield
08.2022 - Current
Population Eye Health Program Manager
University Of Rochester Medical Center
11.2019 - 08.2022
Data Integrity Analyst
University of Rochester Medical Center
05.2018 - 11.2019
Master of Business Administration - Information Systems And Business Analytics
State University At Albany
Master of Public Health - Health Policy And Management
New York Medical College
Bachelor of Science - Biology
Rochester Institute of Technology