Summary
Overview
Work History
Education
Skills
Timeline
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Jesica Meyer

Tempe,AZ

Summary

Professional worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Team Member

Follett - Northern Arizona University Bookstore
08.2024 - 06.2025
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
  • Assisted customers with product inquiries, orders, returns, refunds, and other service requests
  • Performed opening and closing duties, including store cleaning and restocking
  • Provided support to team members to ensure all goals were met in a timely manner
  • Answered the phone, providing answers to a variety of questions or transferred them to correct the location to receive the proper answer
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Assistant Manager

Two Hands Seoul Corn Dogs
10.2022 - 08.2024
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints
  • Processed customer refunds and exchanges
  • Trained new employees regarding company policies and food preparation procedures
  • Completed all store opening and closing procedures quickly and efficiently
  • Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination
  • Assisted in unloading stock from delivery trucks and stocking accordingly
  • Prepared daily food items and cooked simple foods and beverages, such as corn dogs and fries, using proper safety precautions and sanitary measures

Front of House Team Member

Chick-Fil-A Flagstaff
10.2021 - 05.2022
  • Rang up customers and processed cash, credit card, and digital payments through register systems
  • Greeted customers upon immediate arrival, offering assistance
  • Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
  • Collaborated with team members to maintain efficient order flow during peak hours.

Education

Bachelor of Science - Criminology and Criminal Justice, Social Science Forensics Minor

Northern Arizona University
Flagstaff, AZ
05.2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Clear communicator
  • Quick learner
  • Adaptability and flexibility

Timeline

Team Member

Follett - Northern Arizona University Bookstore
08.2024 - 06.2025

Assistant Manager

Two Hands Seoul Corn Dogs
10.2022 - 08.2024

Front of House Team Member

Chick-Fil-A Flagstaff
10.2021 - 05.2022

Bachelor of Science - Criminology and Criminal Justice, Social Science Forensics Minor

Northern Arizona University

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