Jesika Caputo
Crown Point,IN.
Summary
Goal-driven analyst with expertise in managing and analyzing large data sets. Proven ability to identify operational issues and uncover trends that drive business success. Specialized skills in data interpretation, statistical analysis, and predictive modeling enhance problem-solving capabilities. Experienced in using SalesForce, Excel, and Tableau to deliver high productivity and efficient task completion.
Overview
10
10
years of professional experience
Work History
Accountant
Reeder Company
Hammond, IN
05.2025 - Current
- Implemented new accounting software to optimize operational efficiency.
- Managed accounts receivable and payable while ensuring timely reconciliations of bank statements.
- Reviewed invoices for accuracy and completeness before processing payments.
- Prepared financial reports and maintained compliance with accounting standards.
Yield Manager
Hotelbeds (HBX)
09.2022 - Current
- Manage a $12M portfolio, achieving a 32% revenue growth through data-driven contract optimization and market analysis.
- Engineered Business Intelligence (BI) dashboards in Tableau, visualizing sales and performance metrics to significantly enhance strategic decision-making.
- Cultivated and maintained relationships with key stakeholders, fortifying partnerships and ensuring unwavering commitment.
- Demonstrated a strong sense of drive, accountability, and resourcefulness.
- Collaborated with Accounting and Quality Control teams to investigate discrepancies, optimizing operational efficiency.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects with tight deadlines.
National Rental Yield Coordinator
MobilityWorks
05.2016 - 09.2022
- Identified and capitalized on opportunities to enhance rental income by adjusting rental prices based on market trends and property performance
- Collaborated with 42 regional managers to evaluate property performance and provide strategic improvement recommendations
- Assisted in budgeting and forecasting rental income across multiple property portfolios nationwide
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment, resulting in a 60% increase in revenue.
Service Appointment Operations Manager
Sutton Ford, Inc.
05.2015 - 06.2016
- Collaborated with six service advisors to identify and promote upsell opportunities for high-margin services, including extended warranties, tire packages, and aftermarket accessories.
- Oversaw the scheduling of service appointments, ensuring effective utilization of service bays and maximizing technician productivity.
- Provided comprehensive reports to management on service department revenue, yield performance, and growth opportunities in specific service areas such as maintenance, repairs, and parts.
- Addressed and resolved customer inquiries regarding service pricing, scheduling, and delivery to foster a positive customer experience and encourage repeat business.
- Empowered 23 employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
Education
Associates - Radiology Technician
Joliet Junior College
Joliet, IL, United StatesSkills
- CRM expertise
- Business intelligence (Tableau)
- B2B marketing
- Pricing strategy
- Market research
- Data analysis
- Effective communication
- Critical thinking
- Conflict resolution
- Adaptability
- Organization and time management
- Cross-functional collaboration
References
References available upon request.
Timeline
Accountant
Reeder Company
05.2025 - Current
Yield Manager
Hotelbeds (HBX)
09.2022 - Current
National Rental Yield Coordinator
MobilityWorks
05.2016 - 09.2022
Service Appointment Operations Manager
Sutton Ford, Inc.
05.2015 - 06.2016
Associates - Radiology Technician
Joliet Junior College